Dear Guest

Living Hotel Düsseldorf
Kirchfeldstrasse 59-61
40217 Dusseldorf
+49 (0)211-41729-0
duesseldorf@living-hotels.com

Soap, dental, shaving kits and sewing sets are available at reception free of charge.

Select from a large selection of current newspapers and magazines and read them conveniently and free of charge on your notebook or mobile device. Please note that you must be connected to our free WIFI to use this offer.

Please note the emergency and evacuation plans displayed in the corridors and rooms.

Fire department: 112
Rescue service: 112
Police: 110

Please help us to protect resources and use them sustainably. When leaving the room, please ensure that the lights and water are switched off/turned off and the windows are closed. If you do not need to change your towels/bath towels, please hang them on the hooks provided in the bathroom. We also ask you to avoid or separate waste wherever possible.

All Living Hotels are committed to a sustainable hotel industry and are therefore Green Globe certified. You can find more information about environmental protection and sustainability here, and information about Green Globe in general here.

Please let the reception know if you require hypoallergenic bed lining. This service is free of charge.

We are happy to offer you a laundry service for a fee. If you hand in your laundry at reception by 9.00 am Monday to Friday, it will be returned to you by 6.00 pm on the same day.

You can store your luggage at the reception free of charge.

Charging e-scooters and e-bikes is strictly prohibited throughout the hotel, including in guest rooms and all other areas. This policy ensures your safety and compliance with fire safety regulations. We kindly ask for your understanding and recommend using appropriate charging facilities outside the hotel.

There is an underground parking garage at the hotel. Information on current prices can be found under "Directions & Parking" on the hotel website.

Additional pillows are available free of charge at reception.

Stamps are available at reception and we are also happy to accept your post.

To continue offering you fair prices while also using resources responsibly, daily room cleaning for stays of 2 to a maximum of 13 nights is not provided automatically, but upon request.
Please inform the reception of your cleaning request by 6:00 pm the evening before. The cleaning service is, of course, free of charge. Fresh hand and bath towels as well as toilet paper are available free of charge at the reception at any time.
For stays longer than seven nights, your room will be cleaned automatically on the seventh day. Stays that were originally booked with a weekly cleaning schedule are excluded from this policy. However, you may request an additional cleaning at any time for an extra fee.

Our reception is staffed around the clock. You can reach us on extension "100".

Smoking is strictly prohibited throughout the entire building and in the parking garage. This includes vaping and the use of e-cigarettes. If smoking occurs in a room, a deep-cleaning fee of EUR 250 will be charged, in addition to any costs incurred if the automatic fire alarm system is triggered and the fire department is dispatched. Repeated violations of the smoking ban will result in a permanent ban from the premises. Smoking is permitted outside the building in front of the hotel.