Neue Roßstraße 13
10179 Berlin
+49 (0)30-24600-900
berlinmitte@living-hotels.com
On request and subject to availability, you will receive a baby crib in your room free of charge. If you have visitors during your stay, please register them at reception. The prices for an extra bed from a single to a double room can also be found there. Subject to availability, we will also be happy to put an extra bed in your room for an additional charge.
We are happy to provide you with a bathrobe or slippers on request.
For added comfort, we are happy to provide a stool for the bathroom. Please contact our reception if needed.
You are welcome to hire bicycles from us (subject to availability). Information is available at reception.
Our reception team will be happy to order a cab for you at any time. Please note that there may be longer lead times for ordering cabs during trade fairs.
Adapters and chargers for common devices are available free of charge at our reception.
Select from a large selection of current newspapers and magazines and read them conveniently and free of charge on your notebook or mobile device. Please note that you must be connected to our free WIFI to use this offer.
Please help us to protect resources and use them sustainably. When leaving the room, please ensure that the lights and water are switched off/turned off and the windows are closed. If you do not need to change your towels/bath towels, please hang them on the hooks provided in the bathroom. We also ask you to avoid or separate waste wherever possible.
We will be happy to provide you with a mobile fan in your room free of charge (subject to availability and connection possibility in your room).
Parking spaces are available in the neighboring parking garage. Further information is available at reception.
You are welcome to obtain the following additional guest items free of charge from reception (call 900): Bathrobe, slippers, sewing kit, shoe shine kit, selection of different pillows, additional blankets. Please also let us know if you require an additional change of bed linen or towels free of charge.
Various cosmetics and toiletries are available free of charge at reception.
You will find an iron and ironing board in our laundry room in the basement of the hotel.
Washing machines and dryers are available in the utility room in the basement. Washing tokens are available at reception. If you have laundry to clean, please hand it in at reception by 09:00 and you will receive your laundry back by arrangement (Mon-Fri). If you hand in your laundry on Friday, you will receive it back the following Monday. We do not offer a cleaning service at weekends. Price lists are available in the closet together with a laundry bag.
Living Hotels FM is the in-house radio station of Living Hotels and will accompany you not only during your stay, but also beyond. Look forward to a hand-picked selection of acoustic, relax, and lounge sounds—perfectly tailored to every mood and ideal for an atmosphere of complete relaxation and well-being.
You are welcome to leave suitcases and other items of luggage at reception. This service is free of charge for you. We are also happy to offer a free luggage service.
Charging e-scooters and e-bikes is strictly prohibited throughout the hotel, including in guest rooms and all other areas. This policy ensures your safety and compliance with fire safety regulations. We kindly ask for your understanding and recommend using appropriate charging facilities outside the hotel.
Our reception staff is available 24 hours per day. You can reach the reception staff by telephone number “900”.
To continue offering you fair prices while also using resources responsibly, daily room cleaning for stays of 2 to a maximum of 13 nights is not provided automatically, but upon request.
Please inform the reception of your cleaning request by 6:00 pm the evening before. The cleaning service is, of course, free of charge. Fresh hand and bath towels as well as toilet paper are available free of charge at the reception at any time.
For stays longer than seven nights, your room will be cleaned automatically on the seventh day. Stays that were originally booked with a weekly cleaning schedule are excluded from this policy. However, you may request an additional cleaning at any time for an extra fee.
To conveniently order breakfast to your room, please place your order at our reception one day in advance.
Our restaurant Shezan offers room service from 11:30 am to 10:30 pm. For more information, please refer to the service card in your room.
Smoking is strictly prohibited throughout the entire building and in the parking garage. This includes vaping and the use of e-cigarettes. If smoking occurs in a room, a deep-cleaning fee of EUR 250 will be charged, in addition to any costs incurred if the automatic fire alarm system is triggered and the fire department is dispatched. Repeated violations of the smoking ban will result in a permanent ban from the premises. Smoking is permitted outside the building in front of the hotel.
You will find a trouser press in the side of your closet. The ironing process takes 15 to 20 minutes. Please select the desired program and then press "Start".
You can borrow an umbrella at the reception according to availability.
You are welcome to place your wake-up call at reception by calling 900.
At the Living Hotel Großer Kurfürst, just across from the hotel, award-winning bartender Chris “Chrizz” Korder welcomes you to our bar. Enjoy creative drinks, explore new flavor experiences, nibble on small snacks, and spend a relaxed evening with friends or fellow guests
After a busy day in Berlin-Mitte, whether you’re looking to relax or work up a sweat, visit us at the Living Hotel Großer Kurfürst, just across the street. In our on-site wellness and spa area, you can unwind in the sauna, use the modern fitness equipment, and recharge your energy—all free of charge.
Social responsibility and environmental stewardship are close to our hearts. As hosts, service providers and a company, we want to make a difference. For years, we have been putting this into practice together with Green Globe, a recognized sustainability certification that distinguishes our hotels.