Privacy Policy / GTC

Living Hotels is glad that you have visited our website and are interested in our organization and our products. We take the protection of your personal information very seriously, and wish you to feel secure while browsing our site. This Privacy Policy explains how we safeguard your privacy when you share your personal information with us. All personal information collected during visits to our website is handled in strict compliance with data protection regulations.

Collection of Personal Information

When you browse our website, our web servers routinely record the name of your Internet service provider, the site you visited just before ours, the pages you look at on our site, your IP address, and the date and length of your visit. These data may be evaluated for statistical purposes but are collected on an anonymous basis, i.e. they are not linked to you personally. Your personal information is only collected if you choose to make it available to us, e.g. by registering with DERAG Hotel and Living, filling out forms or sending us e-mails, ordering products or services online or asking to receive information or publicity material. These data will be deleted after 3 years as long as no other legal requirements to store these data require otherwise.

Use and Disclosure of Personal Information

We use your personal information for customer relationship maintenance and promotional purposes, such as opinion surveys, marketing and other communications, only to the extent necessary in each case. Your personal information is never disclosed to third parties outside our group of companies without your explicit permission. We disclose personal information to government institutions or authorities only if required to do so under relevant national law.


You have the right to revoke your consent to the use of your personal information at any time, effective from the day you notify us. Just send an e-mail to the address » .


In some parts of our website, we make use of “cookies” to allow us to tune our service to your requirements. A cookie is a token that a server can send to your computer to identify it – but not you personally – for the duration of your visit. Most browsers are set to accept cookies automatically, but you can also deactivate this function if you wish. Refer to the information provided by your browser supplier to find out how to do this. However, refusing all cookies could mean that you cannot take full advantage of our services.

Data Security

Living Hotels uses technical and organizational security procedures to protect your personal information against accidental or deliberate misuse, loss, deletion or access by unauthorized parties. Our security measures are continuously upgraded and adapted to comply with the current state of knowledge.

Link to other websites

Living Hotels websites may contain links to other websites. Living Hotels is not responsible for the content or privacy practices of those websites.

Print Privacy Policy (PDF-Download)

Living Hotels holds the copy and exploitation rights for the selection, creation and presentation of the complete content of this website and holds the rights of use for the programmes by means of which this site was created. Product and company names listed herein may be brands, trademarks, or service marks of the respective proprietors, even if they are not correspondingly marked as such.

Living Hotels permits you to make any copies which are required to view and download the content of this website. You are in particular allowed to make copies of the content, to display and to print it for your personal use.

However, neither a partial nor a complete modification of the content is allowed without our explicit written consent, and it may also not be used for other purposes. Thus, the content may not be copied, electronically stored, transmitted, sent and shown and especially not integrated into other websites or intranet sites without our consent unless the provisions regulating the use permit it.

Living Hotels is endeavoured to make available precise and up-to-date information about all products and services. Yet, it is not possible to guarantee that the content of this website or references mentioned herein are accessible, precise, updated or complete. Living Hotels provides the information in this website free of charge and to the exclusion of any warranty.

There are some links in this site directing you to the websites of other suppliers. All these links are solely intended to call attention to the existence of other information and/or suppliers. Living Hotels does not appropriate the content of these sites, and their content is also not controlled by us.

The mere reference to a link does not guarantee accessibility or unlimited usability of the content referred to.

If you use the information and references included in this website, you do it exclusively at your own risk. We assume no liability whatsoever for any kind of loss or damage (especially lost profit or loss of data), which is caused by the use of the information or references in this website or by inaccessibility to the same, except in cases where Living Hotels causes it by gross negligence or intentionally, and in the case of liability required by law.

Any messages and data which you send via Internet to the e-mail addresses stated in this website are not treated confidentially.

The provisions regulating the use of this website are subject to German law. For businessmen, the place of jurisdiction for all legal disputes resulting from information provided in this website and from the use of the same is Munich, Germany.

Living Hotels AG + Co. KG (PDF-Download)

Living Hotel Grosser Kurfuerst
Living Hotel Großer Kurfürst GmbH (PDF-Download)

Living Hotel Berlin Mitte
Living Hotel Berlin-Mitte GmbH (PDF-Download)

Living Hotel Weißensee
Living Hotels AG + Co. KG (PDF-Download)

Living Hotel Kanzler
Living Hotel Kanzler GmbH (PDF-Download)

Living Hotel Düsseldorf
Living Hotel Düsseldorf GmbH (PDF-Download)

Living Hotel De Medici
Living Hotel De Medici GmbH (PDF-Download)

Living Hotel Appartements Johann Wolfgang
Living Hotel Johann Wolfgang GmbH (PDF-Download)

Living Hotel Frankfurt
Living Hotel Frankfurt GmbH (PDF)

Living Hotel Prinzessin Elisabeth
Living Hotel Prinzessin Elisabeth GmbH (PDF-Download)

Living Hotel am Deutschen Museum
Living Hotel am Deutschen Museum GmbH (PDF-Download)

Living Hotel am Olympiapark
Living Hotel am Olympiapark GmbH (PDF-Download)

Living Hotel am Viktualienmarkt
DP Hotelbetriebs GmbH + Co.KG Living Hotel am Viktualienmarkt (PDF-Download)

Living Hotel Nürnberg
Living Hotel Nürnberg GmbH (PDF-Download)

Best Western Premier Grand Hotel Russischer Hof
Hotel Russischer Hof Betriebs AG + Co. KG (PDF-Download)

SOULMADE by Living Hotels
Soulmade Garching GmbH (PDF-Download)

Living Hotel Kaiser Franz Joseph
Realbesitz-Gesellschaft m.b.H. (PDF-Download)

Living Hotel an der Oper
Realbesitz-Gesellschaft m.b.H. (PDF-Download)

Hamburg County Court has decided in its sentence from May 12th 1998 that by showing a link one is responsible for the contents of the linked site. According to the court this can only be avoided by distancing oneself from those contents. Provisionally we are doing that. We are specifically emphasing that we have no influence on the contents of sites that are linked to our web site and that these sites do not necessarily represent our personal views. We are specifically and provisionally distancing ourselves from all links on our web site and from other sites that those links might lead to.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google). Google Analytics uses “cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Get more Information about Google Analytics: »

Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:

Follow this link to the website of the European Commission’s entity for online dispute resolution for consumer disputes: – further information is expected to be available there from 15 February 2016. Should you have any initial questions concerning a potential dispute resolution, please email us at