What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

Summary of 3066 verified reviews

Excellent hotel for solo travelers. Great rooms in excellent location.

Great Overall RankingTop 14% in city

Excellent Romantic HotelTop 3% in city

Great City HotelTop 19% in city

Excellent SaunaTop 5% in city

Excellent Hotel GroundsTop 5% in city

Excellent AmenitiesTop 6% in city

Excellent WiFiTop 6% in city

Most ComfortableTop 7% in city

Excellent WellnessTop 8% in city

Excellent Hotel BuildingsTop 8% in city

Excellent RoomsTop 9% in city

Good to know

  • Good accessibility by car
  • Good side dishes
  • Great wellness & sports facilities
  • Nice balcony

Review Highlights

Wellness Area


63 ratings

Great fitness area, sauna and wellness.



595 ratings

Professional and friendly service and restaurant service.

Great service at reception, bar, and housekeeping.

Smooth booking process.

Room service could have been improved.



54 ratings

Good wifi quality.

Free internet.



558 ratings

Very comfortable, spacious, and quiet rooms with wonderful beds.

Decent bathroom size but bad A/C.



908 ratings

Excellent beds and clean, acceptably maintained rooms, with decent TVs.

Spacious rooms with great balconies and views, and nice furniture.

Great kitchenettes and minibars.

Outdated rooms with insufficient A/C.

Mediocre sized, poorly cleaned bathrooms.

Shower was ok.

Bar and Beverages


91 ratings

Great, affordable bar with good drinks.

Good bar service.



149 ratings

Great buildings with excellent terrace and entrance.

Elevator in need of updating.

Beautiful architecture.



577 ratings

Great location.

Easy car access but inadequate parking.

Close to public transport and the train.

City centre is hard to reach.

Great sightseeing, restaurants and shopping nearby.

Standard parking prices.

Value for money


330 ratings

Best value for money.

Affordable beverage prices.

High priced breakfast.

Free internet.



337 ratings

Tasty yet pricey breakfasts.


"Super Hotel"

Very nice hotel. Family-friendly, very good connected to the city-center, Alexanderplatz. 15min with the tram. Friendly personal, I would gladly come back here.



"The quiet after the storm"

The staff prepared and ready to help you in case of help and always available. Clean and organized Rooms


Caroline G.

"Overall a really excellent service, except for one point"

I enjoyed staying in your hotel. I felt safe and well looked after. The room was clean and comfortable and the staff were professional and helpful. I particularly appreciated your receptionists Susan and her colleague. Susan was extremely helpful tha ...



"Everything was wonderful, really"

We really enjoyed our stay. Loved that the hotel was located in a quiet, local neighbourhood. The hotel itself was lovely: we appreciated the buffet breakfast (top notch!), service and staff, and having kitchen facilities to store snacks.


Bobara A.

"killing floor"

Well packaged service. comfortable bed and the nice mini bar and everything i needed. i was not lacking.



"It was okay! Could have been better!"

The airconditioning doesn't make your room as cold as you want, so that was a bit pity with temperatures of 34 degrees outside. It was still quite warm in our room, even when we used the airconditioning on the highest stand. The pillows in the room w ...



"Simply marvellous"

Ein perfectes Hotel!


Sacha V.

"Very good hotel"

This hotel is perfect. Clean, quiet surrounding. There’s a little kitchen in the Business Plus Double Room. A supermarket nearby. Two free beers and two free waters every day. With our nine year-old daughter it’s perfect to stay here for a citytr



"The best!!!"

It was amazing!Everything was on the highest level!Very comfortable rooms, kitchen, design and excellent service! Especially we liked atmosphere, good location and tasty breakfast!



"Great to return to relax to agree a busy day in Berlin"

Relaxing hotel with good amenities. Close to transport links to get into Berlin. Staff were really helpful and friendly.


Clare H.

"Comfortable Hotel"

We stayed here July 2018 for a family wedding for 4 nights, great hotel and very comfortable beds. The kitchen and balcony in your room are a great bonus, and two free beers a day is fab! The first thing we did on check in was sit on the balcony and ...


Bernd L.

"Excellent modern Hotel, clean and recommendable to friends"

Very clean room and bathroom, quiet and relaxing, great comfort.



"Nice hotel in a quiet residential area"

The hotel is located in a quiet residential area about 10 minutes away by foot from the nearest tram station. Our room was nice, had a small kitchenette and air conditioning for which we were very grateful because of the hot weather. All rooms have a ...



"Good hotel"

Helpful staff, clean rooms, nice location. Just remember to book parking in advance if you need it!



"3 nights in Berlin"

I can recommend this hotel to my friends, who want to spend in Berlin some nights or one week, I think this hotel corresponds the 4 stars hotel



"Was great!"

I was at hotel for 5 night. Was amazing, the room clean and all we asked we got. Thanks about that!


Marlene M.

"This hotel was absolutely amazing,"

The service was great and honestly, our room was 2 rooms in 1. It was humongous and the price was excellent. Our daughter had her own bed in the main family/kitchen room and my husband and I had a completely separate, huge bedroom. I slept like a ...



"Very good hotel"

Nice employees, helpful


Stefan M.

"Spacious, comfortable, friendly -- definitely recommended"

The hotel is easy to reach by tram from Aleaxanderplatz with only a short walk from the station. It is in a quiet area of Pankow and for those times where there is need for extra quiet, the soundproofing of the windows is very good. The room has ple ...



"Very good hotel"

Nice looking building and room, free water and beer in mini-bar, little kitchen, clean room, good WiFi


J A.

"Let down by one factor"

Overall this is an excellent hotel with good accommodation and helpful friendly staff. The only big negative was a disastrous family celebration meal marred by inadequate staffing (over an hour to receive drinks!) and failed communication. (Specially ...




Everything was ok, only bathroom has an issue with the glass shower "curtain". There are gaps between the glass and the wall where actually water is passing so after a shower bath, the whole bathroom floor is wet, which actually denies the purpose of ...



"Complete with all comforts"

Spacious and well appointed room with terrace and small kitchen, perfect cleaning, large and comfortable bathroom. You can go back any time in the night.


Rudy B. E. M.

"The best experience."

The most comfortable hotel I have visited. Close to my family in Berlin and far from the tourist area. Thank you for your hospitality and friendship. I SHALL RETURN!


Poul-erik P.

"Alles Super"

It was my first visit at Derag hotel in Berlin, but I would like to visit this Hotel again.



"The experience of an hotel, with apartment services, very close to the..."

We have enjoyed our stay at Derag Living Hotel Berlin. The hotel is well equipped (with a bar, a restaurant, a beer garden at the rear, a gym, a sauna and a massage area), the personnel is very helpful, and the room we had was close to a studio than ...


David M.

"Mr David M."

Excellent hotel. Modern,clean efficient with location that suited our needs perfectly. Staff were helpful and on hand to provide assistance if required.


Annmarie D.

"We had a wonderful time in the hotel. The rooms were very big, clean a..."

This is one of the best hotels we have stayed in. Thank you!



"nice hotel"

we had a good expirience ocerall but the distence from most places was a drag.....


Oliver W.

"Everything was smooth"

We arrived early at the hotel and our room was ready - we were very tired from the trip and greatly relieved. The receptionists were friendly and clear in their communication. The room was very nice and clean, we even had a balcony to sit on and rela ...


1/5 >

Verified Reviews