What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

88
Excellent
Summary of 3029 verified reviews

Excellent hotel for solo travelers. Great rooms in excellent location.

Great Overall RankingTop 14% in city

Excellent Romantic HotelTop 2% in city

Great City HotelTop 16% in city

Excellent HousekeepingTop 3% in city

Excellent Hotel GroundsTop 3% in city

Most ComfortableTop 5% in city

Excellent AmenitiesTop 6% in city

Excellent ReceptionTop 7% in city

Excellent RoomsTop 7% in city

Excellent Hotel BuildingsTop 9% in city

Good to know

  • Good side dishes
  • Great wellness & sports facilities
  • Great view
  • Great desserts & fruits

Review Highlights

Service

92/100


576 ratings

Service is professional and cheery, especially reception and housekeeping.

Old, neglected rooms with uncomfortable beds, yet lovely views.

Booking process is sufficient.

Amenities

89/100


132 ratings

Great buildings with excellent terrace and entrance.

Beautiful architecture.

Wellness Area

88/100


61 ratings

Great fitness area, sauna and wellness.

Comfort

87/100


543 ratings

Comfortable, spacious rooms, but deficient A/C.

Tranquil room with excellent beds and sizable bathrooms.

Room

86/100


875 ratings

Fairly maintained, clean rooms with excellent balconies and beautiful views.

Large rooms, particularly bathrooms, with excellent beds and furniture.

Great kitchenettes and minibars.

Rooms need updating with bad TV's and A/C.

Shower can be a problem.

Bar and Beverages

83/100


78 ratings

Great, affordable bar with good drinks.

Bar service is acceptable.

WiFi

80/100


63 ratings

Fast and cheap WiFi.

Average wifi quality.

Location

79/100


551 ratings

Great location.

Accessible by car, but parking is costly.

Close to public transport and the train.

City centre is hard to reach.

Great sightseeing, restaurants and shopping nearby.

Value for money

75/100


295 ratings

Best value for money.

Affordable beverage prices.

High priced breakfast.

Free internet.

Breakfast

74/100


328 ratings

Tasty yet pricey breakfasts.

Juliane

"Nice hotel in a quiet residential area"

The hotel is located in a quiet residential area about 10 minutes away by foot from the nearest tram station. Our room was nice, had a small kitchenette and air conditioning for which we were very grateful because of the hot weather. All rooms have a ...

12.06.2018

Toby

"Good hotel"

Helpful staff, clean rooms, nice location. Just remember to book parking in advance if you need it!

05.06.2018

Tiina

"3 nights in Berlin"

I can recommend this hotel to my friends, who want to spend in Berlin some nights or one week, I think this hotel corresponds the 4 stars hotel

25.04.2018

Anonymous

"Was great!"

I was at hotel for 5 night. Was amazing, the room clean and all we asked we got. Thanks about that!

18.04.2018

Marlene M.

"This hotel was absolutely amazing,"

The service was great and honestly, our room was 2 rooms in 1. It was humongous and the price was excellent. Our daughter had her own bed in the main family/kitchen room and my husband and I had a completely separate, huge bedroom. I slept like a ...

04.04.2018

Mc

"Very good hotel"

Nice employees, helpful

07.01.2018

Stefan M.

"Spacious, comfortable, friendly -- definitely recommended"

The hotel is easy to reach by tram from Aleaxanderplatz with only a short walk from the station. It is in a quiet area of Pankow and for those times where there is need for extra quiet, the soundproofing of the windows is very good. The room has ple ...

20.12.2017

Vadim

"Very good hotel"

Nice looking building and room, free water and beer in mini-bar, little kitchen, clean room, good WiFi

13.12.2017

J A.

"Let down by one factor"

Overall this is an excellent hotel with good accommodation and helpful friendly staff. The only big negative was a disastrous family celebration meal marred by inadequate staffing (over an hour to receive drinks!) and failed communication. (Specially ...

13.11.2017

Schneider

"Mr"

Everything was ok, only bathroom has an issue with the glass shower "curtain". There are gaps between the glass and the wall where actually water is passing so after a shower bath, the whole bathroom floor is wet, which actually denies the purpose of ...

16.10.2017

Anonymous

"Complete with all comforts"

Spacious and well appointed room with terrace and small kitchen, perfect cleaning, large and comfortable bathroom. You can go back any time in the night.

19.07.2017

Rudy B. E. M.

"The best experience."

The most comfortable hotel I have visited. Close to my family in Berlin and far from the tourist area. Thank you for your hospitality and friendship. I SHALL RETURN!

02.07.2017

Poul-erik P.

"Alles Super"

It was my first visit at Derag hotel in Berlin, but I would like to visit this Hotel again.

26.06.2017

Vinciane

"The experience of an hotel, with apartment services, very close to the..."

We have enjoyed our stay at Derag Living Hotel Berlin. The hotel is well equipped (with a bar, a restaurant, a beer garden at the rear, a gym, a sauna and a massage area), the personnel is very helpful, and the room we had was close to a studio than ...

06.06.2017

David M.

"Mr David M."

Excellent hotel. Modern,clean efficient with location that suited our needs perfectly. Staff were helpful and on hand to provide assistance if required.

02.05.2017

Annmarie D.

"We had a wonderful time in the hotel. The rooms were very big, clean a..."

This is one of the best hotels we have stayed in. Thank you!

18.04.2017

Anonymous

"nice hotel"

we had a good expirience ocerall but the distence from most places was a drag.....

19.03.2017

Oliver W.

"Everything was smooth"

We arrived early at the hotel and our room was ready - we were very tired from the trip and greatly relieved. The receptionists were friendly and clear in their communication. The room was very nice and clean, we even had a balcony to sit on and rela ...

17.03.2017

Anonymous

"Perfect stay"

Very good hotel with an excellent price-performance ratio. Nothing to complain.

22.02.2017

Laura B.

"all great!"

I strongly recommend this hotel, very clean and friendly stuff. Good position, close to the park. Two restaurants close to the hotel and the beer garden in the back of the hotel. Supermarket Netto very close, for those who stay longer and need it. By ...

17.02.2017

Helen

"Perfect stay!"

Really nice rooms, very delicious breakfast, friendly staff, to keep it short: Perfect! :)

16.02.2017

Chris B.

"Great Food & Friendly Staff"

Stayed for 2 nights on business and as a sole traveller found the hotel very comfortable and well equipped for my needs. The food in the restaurant was excellent and very good value for money. I would happily stay there again.

12.02.2017

Jori

"Great value for money"

Nice quiet location still easy to access by public transportation. Nice , clean rooms. Only down side is poor Wi-Fi connection which is unstable and slow - pretty much useless.

09.02.2017

Ian H.

"Great"

Excellent rooms. Happy overall.

13.01.2017

Paula

"Well looked after"

Friendly staff, great facilities (sauna was under construction at the time), but partner was able to use the gym. Great sized room with everything we needed!

05.01.2017

Glijn D. V.

"average"

staff friendly, bathroom (bath area) not very clean, breakfast room very noisy and uninviting

13.12.2016

Anonymous

"EXCELLENT HOTEL and excellent service"

I don't know how many times I have stayed at this hotel now, but I don't bother to look for any other hotels in Berlin when I know I enjoy to stay at Derag Livinghotel Weissensee. The front Office team are always so helpful when you check in and the ...

16.11.2016

Bridget T.

"Very clean and comfortable staff exemplary"

Coffee was not good but then it maybe because I am really spoils with excellent Italian coffee at home. That really was the only "blot on the landscape"!

04.11.2016

Donny Q.

"very comfortable with good condition of bedair conditionservice"

other than well service and comfortable facility in room, the hotel locates in a nice place, there's one big park with small lake inside; convenient on transportation, Tram station is near where you can take TRAM/bus to center city suppermarket is ve ...

01.11.2016

Gopinath

"Absolutely Marvelous; I recommend"

We came in for Berlin Marathon, though the Marathon start point was a bit far, Hotel guys helped us reaching there with out any problems, also the hotel location and everything is absolutely great. Hotel is situated in the middle of residence area an ...

05.10.2016

1/5 >

Verified Reviews