What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

84
Very Good
Summary of 1549 verified reviews

Very good wellness hotel. Close to the city center with easily acessible parking.

Excellent Wellness HotelTop 7% in city

Good City HotelTop 26% in city

Excellent WiFiTop 7% in city

Most ComfortableTop 9% in city

Good to know

  • Wonderful sightseeing
  • Good kitchenette
  • Good internet service
  • Good wifi quality

Review Highlights

WiFi

95/100


24 ratings

Good wifi quality.

Free internet.

Location

86/100


275 ratings

Good location, close to public transport.

So-so car access and parking.

Near city centre with great sightseeing and nearby restaurants.

Parking should be cheaper.

Service

85/100


366 ratings

Friendly service, especially in the restaurant, and decent reception and housekeeping.

Smooth booking process.

Room

78/100


510 ratings

Large, somewhat clean rooms, great beds, and decent furniture.

Outdated badly kept up rooms with inadequate televisions and air conditioners.

Mediocre sized, poorly cleaned bathrooms.

Great kitchenettes and minibars.

Shower can be a problem.

Average view.

Comfort

77/100


238 ratings

Very comfortable, spacious, and quiet rooms with wonderful beds.

Decent bathroom size but bad A/C.

Breakfast

73/100


252 ratings

Tasty yet pricey breakfasts.

Value for money

67/100


164 ratings

Fairly good value for money.

High priced breakfast.

Affordable beverage prices.

Free internet.

Normally priced food.

Amenities

56/100


61 ratings

Hotel building and grounds are alright.

Adequate terrace.

Architecture not so nice.

Pleasant entrance area.

Food

56/100


70 ratings

Okay dining experience with acceptable prices.

Poor menu, especially in side dishes.

Bad desserts & fruits.

Murali

"Overall very good"

The good things: good location, near the river and parks. hotel has a parking garage which saves a lot of trouble finding parking. smooth, efficient and courteous check-in. Nice room, nice touch with the minibar, well equipped kitchnette, well lit, c ...

09.10.2018

Anonymous

"Comfortable stay"

The idea of an apartment in a hotel is a great one for amlong stay. The room was quite spacious. The design of the room is well thought through. WiFi was working perfectly. Haribo gummy bears on the pillows on the 1st night was a nice touch. Cleaning ...

29.09.2018

C L. C.

"Beautiful & Calm"

Hotel Kanzler was a wonderful refuge from busy conference days, with thoughtful amenities and an excellent restaurant.

02.09.2018

S. K.

"Great location, very friendly staff, fantastic room!"

Thanks so much to the entire team. My hotel experience in Bonn this week was made even better by staying in your wonderful hotel. The breakfast was great, the room was clean, the view from the backside of the hotel beautiful.

18.08.2018

David B.

"Very comfortable"

Room was excellent It was useful to have English channels on tv for the news Location was ideal for my stay - right next to the trams Did not eat here as I ate out with friends

01.08.2018

Saud

"exellent room and reception good location"

good hotel location clean rooms good reception the rooms and the hotel need to be equeped with electrical outlets with USPs

30.07.2018

Patrik M.

"I am satisfied"

Good hotel Very good position of hotel for me Normal hotel fitness I was there 2 times and I will come back again

15.07.2018

Ahmed A. A. A.

"Good hotel to stay, but service needs to improve"

Overall services are satisfied but, on the other hand we had an electrical which happened twice and technical issue with the tv, also hous keeping service is weak.

04.07.2018

Oliver B. -. O. T. A. I. F.

"Excellent value for money at the heart of Bonn's old political center"

Excellent location, at the heart of Bonn's old political center - about a 15 minute walk from the old city. Large rooms facing the main street make for bright rooms. Air conditioning works well and street traffic could not be heard, indoors. Althou ...

29.06.2018

Thomas

"Good location, nice staff"

Good location close to the river Rhine. Friendly staff, good breakfast. The Italian restaurant "Da Dante" also recommended. The rooms a bit outdated, but o.k. and bed is comfortable. When we came into our room late, the airco was on full blast at l ...

18.06.2018

Anonymous

"Clean quiet pleasant"

Very clean rooms. Very good WiFi. Helpful staff.

13.06.2018

Mikhail

"Lovely hotel in a quiet and peaceful place."

Very cozy hotel. Mini kitchen is equipped with everything you need. In the mini bar there are 2 bottles of water and 2 bottles of beer free of charge. Very comfortable bed. We had a room with a gazebo in the yard. There was a table and chairs. Vegeta ...

02.06.2018

K S.

"Good service, convenient location, and all amenities provided for long..."

I routinely stay at the Kanzler and am very happy that the staff has done their best to get me the room and location that I request. While the hotel is perhaps a little dated, the location and amenities (on site restaurant, friendly staff, kitchenet ...

15.05.2018

Rebecca

"Rebecca"

The Hotel was beautiful and the room was a lot bigger than expected. The Hotel staff were incredibly friendly and could not do enough for us. The Hotel is located in walking distance to the Centre. The breakfast was delicious and there was plenty ...

11.05.2018

D.

"Global appreciation"

Very pleasant hotel: quiet, comfortable and resting

29.04.2018

Anurag

"It feels good."

The services provided are enough to make you not go to any other place. Guests are very well taken care of. The front desk answers smallest of your queries and is very helpful. Overall experience of my stay here was "Very Pleasant ".

17.01.2018

Joan

"Lovely surprise"

I was expecting a small room with a bed and kettle. What a nice surprise to discover a mini suite. The people at the front desk were lovely and helpful. Breakfast was perfect, as I’m a fan of German Brötchen and cold cuts. They had an amazing sele ...

12.12.2017

Allan A.

"Another functional and enjoyable stay a healthy walk from Bonn City"

A good solid functional hotel within a 20mins brisk walk from Bonn City. Our main 'recommend to my friends' likes are the quietness, proximity to Bonn, the hotel's own underground car park (you may as well pay to use this than the city car parks), ov ...

12.12.2017

Allison P.

"Comfortable"

I enjoyed the fact that even if my German is not perfect that the staff let me speak German rather then my own mother tongue of English.

27.06.2017

Katherine W.

"Overall excellent experience"

The staff was friendly and helpful, the room was clean and quiet, and the location perfect for access to work at the UN and for lovely walks along the Rhine. Easily accessed by public transportion but is also a nice walk from the city center.

19.05.2017

Brigitte, N. U.

"Hotel is acceptable for a few days and might be fine for long term liv..."

The rooms themselves are fine but it is frustrating that for short term travellers there is literally nothing available than a mug, not even a knife or fork...also, I never feel as if the room is as well cleaned and maintained as it could be. The ent ...

07.05.2017

Becky D.

"Home Away From Home"

I always stay with Derag Livinghotel Kanzler when in Bonn. It is the best hotel for my visits, with the best facilities, the best price, the best breakfast, and the best Team. Thank you for another excellent stay. Special mention to Manuela Heuchner ...

26.04.2017

Jeremy

"OK but be careful which room you pick"

Luckily I had a quiet room at the back of the hotel away from the busy road. However the kitchen area was sealed off (as it has been for a few months - still not fixed) so be careful which room you pick! :)

24.03.2017

Der M.

"Top Hotel in bester Lage"

Alles gut!

05.02.2017

Marga S.

"A very comfortable stay in a welcoming environment"

I have stayed at Kanzler, Bonn, several times. Comfortable, dependable environment. Good staff is helpful but not intrusive.. Reliable, dependable. Great lobby & good restaurant.

27.12.2016

Mikael

"Charge"

It was completely important to find out whether b/fast was included in the price when I booked on booking.com. In addition, there was no way for me to add b/fast on Booking.com. This is readlly crappy! My employer gives me 8 Euro for b/fast but if it ...

21.11.2016

E&s

"We expected more from a 4 star hotel"

- There was only one coffee for 2 persons - there are no bath robes at this hotel - no coffee was added after the fist day - bunch of hair on the bathroom floor after the cleaning service - second day - coffee added (though still just for one person) ...

20.11.2016

Muli

"Very confortable"

It was very good in your hotel. I would a TV post. Because in room 214 I had not a TV. However, thank you very much in did for your service!

24.10.2016

Anonymous

"Very pleasant stay and very kind staff"

The core of the hotel is the excelkent and kind staff. Very helpful, 5 stars to them for the hospitality and for smiling.

09.09.2016

Jolanta

"Excellent service and very goodyear food"

Perfect service and fresh food

09.09.2016

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Verified Reviews