What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

83
Very Good
Summary of 1320 verified reviews

Very good hotel for solo travelers. Close to the city center with easily acessible parking.

Excellent Wellness HotelTop 7% in city

Good City HotelTop 34% in city

Good to know

  • Near city centre
  • Rooms need regular maintenance
  • Housekeeping can be a problem
  • Great location

Review Highlights

Bar and Beverages

95/100


12 ratings

Great, affordable bar with good drinks.

Location

90/100


215 ratings

Good location, close to public transport.

Decent, but pricey, parking.

Near to downtown with good options for sightseeing.

Good accessibility by car.

WiFi

90/100


19 ratings

Fast and cheap WiFi.

Average wifi quality.

Service

86/100


342 ratings

Restaurant service is friendly and professional.

Reception is OK but housekeeping is substandard.

Booking process is sufficient.

Breakfast

78/100


208 ratings

Tasty yet pricey breakfasts.

Room

76/100


440 ratings

Big rooms with excellent minibars and great kitchenettes.

Room relatively tidy with acceptable beds and furniture.

Outdated badly kept up rooms with inadequate televisions and air conditioners.

Mediocre sized, poorly cleaned bathrooms.

Shower can be a problem.

Vibe

60/100


128 ratings

OK vibe and a friendly atmosphere.

Hotel could use some updating.

Pleasant entrance area.

Luxurious Hotel.

Suitable for solo travelers.

Great for a wellness holiday.

Good choice for a city trip.

Thomas

"Good location, nice staff"

Good location close to the river Rhine. Friendly staff, good breakfast. The Italian restaurant "Da Dante" also recommended. The rooms a bit outdated, but o.k. and bed is comfortable. When we came into our room late, the airco was on full blast at l ...

18.06.2018

Anonymous

"Clean quiet pleasant"

Very clean rooms. Very good WiFi. Helpful staff.

13.06.2018

Mikhail

"Lovely hotel in a quiet and peaceful place."

Very cozy hotel. Mini kitchen is equipped with everything you need. In the mini bar there are 2 bottles of water and 2 bottles of beer free of charge. Very comfortable bed. We had a room with a gazebo in the yard. There was a table and chairs. Vegeta ...

02.06.2018

K S.

"Good service, convenient location, and all amenities provided for long..."

I routinely stay at the Kanzler and am very happy that the staff has done their best to get me the room and location that I request. While the hotel is perhaps a little dated, the location and amenities (on site restaurant, friendly staff, kitchenet ...

15.05.2018

Rebecca

"Rebecca"

The Hotel was beautiful and the room was a lot bigger than expected. The Hotel staff were incredibly friendly and could not do enough for us. The Hotel is located in walking distance to the Centre. The breakfast was delicious and there was plenty ...

11.05.2018

D.

"Global appreciation"

Very pleasant hotel: quiet, comfortable and resting

29.04.2018

Anurag

"It feels good."

The services provided are enough to make you not go to any other place. Guests are very well taken care of. The front desk answers smallest of your queries and is very helpful. Overall experience of my stay here was "Very Pleasant ".

17.01.2018

Joan

"Lovely surprise"

I was expecting a small room with a bed and kettle. What a nice surprise to discover a mini suite. The people at the front desk were lovely and helpful. Breakfast was perfect, as I’m a fan of German Brötchen and cold cuts. They had an amazing sele ...

12.12.2017

Allan A.

"Another functional and enjoyable stay a healthy walk from Bonn City"

A good solid functional hotel within a 20mins brisk walk from Bonn City. Our main 'recommend to my friends' likes are the quietness, proximity to Bonn, the hotel's own underground car park (you may as well pay to use this than the city car parks), ov ...

12.12.2017

Allison P.

"Comfortable"

I enjoyed the fact that even if my German is not perfect that the staff let me speak German rather then my own mother tongue of English.

27.06.2017

Katherine W.

"Overall excellent experience"

The staff was friendly and helpful, the room was clean and quiet, and the location perfect for access to work at the UN and for lovely walks along the Rhine. Easily accessed by public transportion but is also a nice walk from the city center.

19.05.2017

Brigitte, N. U.

"Hotel is acceptable for a few days and might be fine for long term liv..."

The rooms themselves are fine but it is frustrating that for short term travellers there is literally nothing available than a mug, not even a knife or fork...also, I never feel as if the room is as well cleaned and maintained as it could be. The ent ...

07.05.2017

Becky D.

"Home Away From Home"

I always stay with Derag Livinghotel Kanzler when in Bonn. It is the best hotel for my visits, with the best facilities, the best price, the best breakfast, and the best Team. Thank you for another excellent stay. Special mention to Manuela Heuchner ...

26.04.2017

Jeremy

"OK but be careful which room you pick"

Luckily I had a quiet room at the back of the hotel away from the busy road. However the kitchen area was sealed off (as it has been for a few months - still not fixed) so be careful which room you pick! :)

24.03.2017

Der M.

"Top Hotel in bester Lage"

Alles gut!

05.02.2017

Marga S.

"A very comfortable stay in a welcoming environment"

I have stayed at Kanzler, Bonn, several times. Comfortable, dependable environment. Good staff is helpful but not intrusive.. Reliable, dependable. Great lobby & good restaurant.

27.12.2016

Mikael

"Charge"

It was completely important to find out whether b/fast was included in the price when I booked on booking.com. In addition, there was no way for me to add b/fast on Booking.com. This is readlly crappy! My employer gives me 8 Euro for b/fast but if it ...

21.11.2016

E&s

"We expected more from a 4 star hotel"

- There was only one coffee for 2 persons - there are no bath robes at this hotel - no coffee was added after the fist day - bunch of hair on the bathroom floor after the cleaning service - second day - coffee added (though still just for one person) ...

20.11.2016

Muli

"Very confortable"

It was very good in your hotel. I would a TV post. Because in room 214 I had not a TV. However, thank you very much in did for your service!

24.10.2016

Anonymous

"Very pleasant stay and very kind staff"

The core of the hotel is the excelkent and kind staff. Very helpful, 5 stars to them for the hospitality and for smiling.

09.09.2016

Jolanta

"Excellent service and very goodyear food"

Perfect service and fresh food

09.09.2016

H M.

"Very good, but the restaurant/bar could be open on Sunday"

Very good, the service is excellent

28.08.2016

Hanna S.

"Fantastic!"

Everething was at very high level: room, service, food. Excellent German quality!

27.08.2016

Zb

"Excellent location and great service."

Located next to famous natural history museum and easily accessible via metro and bus. The restaurant have great selection of food and the service is good too.

18.08.2016

Avinash

"Bad communication"

This was my 3rd stay at the Derag Kanzler. I was there for 2 weeks. on previous occasions I stayed 1 and 2 weeks. When making my reservation I had asked for a room with a kitchenette (as the price range allowed) Upon check in I was told that these r ...

08.08.2016

Taniko W.

"Overall Experience"

I've been staying at the Kanzler Hotel since 2012 and the staff are always friendly and inviting. This is just one of the reasons that I return time and time again. Thank you to the Kanzler staff for making me feel like I truly have a home away from ...

29.07.2016

Ksb

"Convenient location and professional team"

From the first phone call, the follow up email confirmation to the email a few days before arrival - I as impressed with the professional assistance and attention to detail by all staff members. I also very much enjoyed the upgrade to suite 230, the ...

19.06.2016

Anonymous

"Very good location, very good room, very nice staff including director"

I am opting for this hotel for years now. So this is my favourite hotel when I am at Bonn on business. The hotel is close to river rhine, 15-20min walk to center (or 5 min by underground). Also important is the location. It is between the river of rh ...

14.06.2016

Tom F.

"Very pleasant stay & staff were very friendly"

Hotel was comfortable. Staff were friendly. Located beside underground railway, so access to city centre was easy. Pleasant surrounding area, though it is very quiet.

12.06.2016

R.t.

"Great!"

good hotel, staff are always excellent and freindly

08.06.2016

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Verified Reviews