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Very Good
Summary of 3018 verified reviews

Very good wellness hotel. Close to parking areas and public transportation.

Excellent Wellness HotelTop 3% in city

Good City HotelTop 39% in city

Good to know

  • Elevator in need of updating
  • Good accessibility by car
  • Clean hotel facilities
  • Nice balcony

Review Highlights



456 ratings

Great location.

Good car access, but so-so parking.

Close to public transport and the train.

Awesome sightseeing, but far from downtown.

Shopping, restaurants and bars in the area are great.

Standard parking prices.



417 ratings

Restaurant service is friendly and professional.

Reception is OK but housekeeping is substandard.

Room service is average.



48 ratings

Fast and cheap WiFi.



308 ratings

Tasty yet pricey breakfasts.

Value for money


196 ratings

Best value for money.

High priced breakfast.

Well-priced food and beverages.

Free internet.



743 ratings

Great balconies and views, comfortable beds, and clean enough rooms.

Guests complain about maintenance, age, furnishing, and size of rooms.

Small rooms and poorly cleaned bathrooms.

Great kitchenettes and minibars.

Shower can be a problem.

Air conditioning and TV's are decent.

Sankar D. X.

"Friendly service had gone down"

Reception does not provide friendly service. No clear information provided on checkout time. Finally had to pay extra money for checking out late. Refreshments (tea/coffee) not replaced everyday. Once in a week its been replaced which is unacceptable ...



"User-friendly amenities in room with simple design"

Good in renovated room facilities though hotel appears to be a bit old-fashioned . Like the small pantry and movable furniture. Counter reception lady staff not very friendly and helpful.



"Dr. H."

Overall good, but some of the front desk staff were not friendly or helpful. One gentleman on the evening shift though (tall, dark hair) was very helpful and friendly so I mostly waited until his shift to get help.


Vikram M.

"Comfortable Stay with family"

We booked a superior maisonette at the Derag from 25/5-28/5 May for a family of 2+2. We arrived late night and to our surprise we had been upgraded to a family maisonette which had 2 bedrooms and a lounge area, a study area and ofcourse a kitchenett ...



"Imperial - only in name"

This hotel has an imperial name. That's the only thing that's imperial about it. The Wi-Fi did not work even though it was supposed to be free. The place is full of noisy tours. There is no ported to help a guest with luggage. They wanted payment in ...


Ellen F.

"Room are clean and staffs are nice."

Room are clean, they change sheet every day. The breakfast was lovely too.



"not so good like before"

Carpet in the room was old and dirty, in a shower almost no shower soap , tube from the shower was broken. Breakfast was very good and the waiters very kind


Lale G.

"Wonderful stay in Vienna"

The hotel is not in the city center but public transportation is so good in Vienna that it was absolutely no problem for us. There is a ubahn, tram and bus stop very very close by. We stayed for 10 days in a lively room. We read reviews about ling wa ...



"Hotel is good but some infrastructure are down"

Everything is good but oven and stove in my room was down and not available before I left.


Jilowey A.

"Stay in between modern style and old one"

Stay in between modern style and old one, and enjoy Austria life merged with German style what. I am glad to be your customer



"Room on 4th floor"

This time room cleaning wasn't so good as always, all drinks (coffee, tea, beer) were absent, the plug in the kitchen didn't work (manager on reception promised to send master for fixing this issue, but nothing happened). Service during my previous s ...



"A quite place in Vienna's beautiful 19th disctict"

The well equipped rooms allow for a relaxing stay in Vienna's most beautiful district. A walk brief walk and one gets a healthy supply of organic or gourmet food. The city is close by with the S45/U4 (check schedules: 10 min intervals for S45) or tra ...




Dear All Staff, It was wonderful to stay at the Kaiser Franz Joseph. I stayed with my Husband since 2004 for many. Months . It is a good location and perfect services. It is a wonderful place to stay. I am interested in coming back and stay longer w ...


Judith H.

"Our stay was very pleasant"

When we walked into the room we were initially unimpressed because it looked stark and tiny. But it turned out to be very efficiently laid out and very clean. The bathroom was very up to date. The hotel staff was excellent and the free water and be ...


Rudolf H.

"i am always very satisfied."

We have stayed several times in their hotel. The location is good - the parking lots a disaster.


Payman K. K.

"very good"

i stayed in two room 311 and 302 last week. Both rooms had the following problems: - Phone could not connect to reception - the washroom sink was plugged please add these to your routine cleaning service checks. thanks


Yaron E.

"Nice Hotel, Airy rooms, a bit noisy on the street side"

Nice Hotel, Airy rooms, a bit noisy on the street side. GYM !




Hotel was very comfortable but also very dated. There was a kitchenette in the room, stocked with pans and plates but only 2 spoons. A bit pointless really but the fridge is useful. Breakfast is pricey at 15euros pp. The hotel bar is very nice but al ...


N. A.

"It is good"

The hotel is on very peaceful and easily accessible location in Vienna. The public Transport is really close, TRAM, BUS and S-BHAN.


Norbert B.

"15 day stay"

Remodeled room 363 was very nice. Location is 5 star, also close to trams. Employees nice. Price is very reasonable for XIX Bezirk. few items need improvements. Fitness center old and outdated equipment. 750.00 euro deposit for extra key, absurd.




The sink next to the stove had many cockroaches, they were coming from inside of the sink


Pauline S.

"Lovely place to stay and explore Vienna"

This is a lovely hotel with modern rooms well decorated. The small kitchenette was a bonus but no pots, plates or cutlery meant we couldn't use it! There are far too many mirrors in the reception area and at times you are at risk of walking into one ...






Ivana V.

"I am very satisfied with your hospitality and total service during my ..."

Room was very clean, internet connection very strong, breakfast was quite good and staff is excellent.




It is a good hotel with two famous food supermarkets downstairs, small rooms, expensive breakfast. The hotel is cheap, far away from the center and the railway station.


Tang K. A.

"Vienna trip"

Nice & Clean, with all necessary stuff... good location, near train & tram...


Aftab, S.

"I was very comfortable, the way front desk responded to my needs and a..."

It was a good experience, where comfort, cleanliness and privacy .... a complete package in good price.


Aparna M.


Overall experience was pleasant especially pre-checkin communication but some of the front desk staff were not well trained and unable to provide timely help. One of the days at the hotel coincided with my birthday and I was also delighted to receive ...


Elisabeth B.

"Outside Vienna centre but well connected"

I nice reasonably priced hotel; very quiet room with balcony over a courtyard. Connections to the centre are via bus, tram, and S Bahn so very convenient. Grinzig is just up the road. I found breakfast quite pricey at 15 euros as I don't eat much, bu ...


Jilowey A.


I noticed the renovation and good condition, keep going. I hope that you change lift or make a renovation


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Verified Reviews