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Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

90
Excellent
Summary of 3023 verified reviews

Excellent city hotel. Close to Old. Fantastic service. Great location. Awesome vibe.

Excellent Overall RankingTop 4% in city

Excellent City HotelTop 1% in city

Excellent Wellness HotelTop 2% in city

Excellent Romantic HotelTop 4% in city

Excellent Business HotelTop 8% in city

Excellent LocationTop 2% in city

Excellent Hotel BuildingsTop 2% in city

Excellent VibeTop 3% in city

Excellent AmenitiesTop 4% in city

Excellent DesignTop 6% in city

Excellent ShoppingTop 9% in city

Good to know

  • Accessible parking
  • Good restaurants & bars in the area
  • High priced breakfast
  • Luxurious Hotel

Review Highlights

Location

94/100


660 ratings

Good location, close to public transport.

Central location with great sightseeing, dining out and shopping.

Easy to park but hard to drive to.

Parking should be cheaper.

Vibe

91/100


322 ratings

Awesome vibe.

Friendly atmosphere.

Stylish hotel.

Luxurious Hotel.

Modern Hotel.

Pleasant entrance area.

Good choice for a city trip.

Great for a wellness holiday.

Suitable for solo travelers.

Service

83/100


676 ratings

Efficient, friendly service with a nice reception.

Fine restaurant service but inadequate housekeeping.

Room service could have been improved.

Great valet service.

Concierge service could be more helpful.

Booking process should be better organized.

The bar needs better service.

Amenities

81/100


210 ratings

Some new facilities, with great buildings and an excellent entrance area.

Beautiful architecture.

Wellness Area

71/100


92 ratings

Great wellness and sauna facilities.

Average fitness area.

Room

70/100


744 ratings

Room cleanliness, beds and minibars are as expected.

Small and poorly maintained rooms.

Small rooms and poorly cleaned bathrooms.

Modern rooms with great furniture and nice views.

Shower was ok.

A/C and TV are subpar.

Breakfast

70/100


318 ratings

Tasty yet pricey breakfasts.

WiFi

67/100


19 ratings

Regular internet service.

Wifi quality could be improved.

Comfort

48/100


432 ratings

Problems with room size, comfort, and A/C.

Okay beds and quiet enough rooms.

Value for money

40/100


149 ratings

Value for money could be better.

High priced breakfast.

Igor G.

"Neglect of De Medici"

Only the high name of Medici is what comes to my mind as a weak excuse to save the reputation damaged by consistently wrong service and attitude I experienced staying over 2 nights at Living Hotel De Medici by Derag. It’s clearly not what expects e ...

30.10.2018

Stephen S.

"Unexpected luxury"

Modern up-to-date rooms, high-quality bedding, roomy. Only issue was internet access.

29.10.2018

Gilles V.

"Beautiful but no AC"

Staff very nice and hôtel beautiful. Unfortunately, we could hardly sleep because it was very hot, we opened the window and it was very noisy (room 115) and still hot. The air conditioning had been turned off for the season.

17.10.2018

J M.

"This was not a 5 star experience!"

The hotel was beautiful but other than that it was a disgrace. NO air con in the room? No other hotel does this, not even a 3 star in Düsseldorf. Your staff were rude. Your male house keeping walked into my room without knocking and then blamed me f ...

16.10.2018

Igal B.

"Very good pleasant stay"

I gave very good because first your stuff are very friendly to the guest and polite ready to help for any question Rooms are clean and comfort Breakfast is fine This was my forth time and definitely I will keep coming once I am visiting Dusse ...

13.10.2018

Radu

"One of the best"

Nice location, good service

07.10.2018

Mr. H.

"Mr. H."

The services are horrible, information is conflicted from one to another. They even think cat is not pet.

02.10.2018

Mike

"very nice hotel and all the art is very nice"

Very nice stay, nice atmosphere. you do have to fix the noice true the windows at street site, too much noise leaks... keeps you awake and wakes you up early in the morning...not much sleep...

01.10.2018

Michal

"Great stay as usual"

Nostalgy combined with comfort and friendly staff within very central location within Altstadt. Wonderful yard located right next to Dominican church.

30.09.2018

Annie

"Amazing hotel"

Brilliant breakfast, excellent room, fantastic room service, extremely friendly and professional staff. Thanks again

25.09.2018

René I.

"Lovely hotel in the heart of Dusseldorf"

I'm now staying for a long time week by week in the De Medici Hotel. And from the first day till today I like this place and the people working there. The hotel itself has a historic touch in combination with all necessary modern equipment. The staf ...

17.09.2018

Marina

"Good hotel in the centre of dusseldorf"

We were staying in the hotel to celebrate my parent's 60wedding anniversary. I really liked the hotel: beauty of the building, gym, tasty breakfast and clean , nice rooms. But there were a few things that were not so nice. Firstly, one the first day ...

11.09.2018

Anonymous

"Worst hotel bed/ room I have stayed in for 6 years of Business travel"

Hotel is beautiful, however, I was one of the unfortunate few, that was placed in a wooden attic style room with the most uncomfortable bed I have ever slept in. I could not sleep and picked your hotel as was delivering presentations all day which w ...

11.09.2018

Peter H.

"Finest ambience"

Finest ambience, polite and service-oriented staff, Mini-Bar (2 bottles of bier and water) is for free. Location is in the middle of the Düsseldorf Altstadt. Sky Pay TV would be appreciated. Always a pleasure to be here.

10.09.2018

Mahmood A. M.

"Fabulous Hotel"

Excellent hotel. Excellent staff. Excellent location.

05.09.2018

Robin M.

"Blissful Dusseldorf"

Beautiful hotel, fantastic room, and service. Staff brilliant. Would recommend this to anyone

04.09.2018

Daniel

"I am very satisfied with the hotel and I have been living here for thr..."

This year, however, I lost an invoice for accommodation at the airport. Immediately on Sunday (after returning home) I asked for a copy of the hotel invoice (e-mail) to be sent to: me… (26. 8. 2018, 21:36) and em… (26. 8. 2018, 21:41). Until now, ...

28.08.2018

Joanne

"stunning hotel"

this was the 2nd year running we have stayed at this stunning hotel. the staff are so pleasant and professional. the hotel itself is amazing, the location, breakfast, rooms - everything is perfect.

28.08.2018

Anonymous

"Noise"

Our room was behind the bars

20.08.2018

Anastasia

"Fantastic!"

Excellent hotel, perfect location and perfect service. Pleasant staff. Very quiet rooms (despite being located in hart van Dusseldorf).

13.08.2018

Jaber A. M.

"Mr"

Good location, good service and good rooms

04.08.2018

Marco

"Perfect for business stay"

Hotel is beautiful it was the second time that I stayng there. Perfect for business travel. Located in a beautiful court in the old city center. Very good wi-fi, very good breakfast. Could be improved the service with some complimentary in the room ( ...

24.07.2018

David R.

"A bit more expensive but well worth it"

Everything wa great and the staff were all very attentive and helpful.

10.07.2018

Bjarne V.

"Mr Bjarne v., Chairman of the Board"

Everything was good. A small detail just. By the checkin they should inform the guests that the keycard is to be used at the room number and not the lock.

07.07.2018

R.

"Excellent"

Everything was perfect, situation very good for long walk, nice restaurant at 2 Minutes, no car needed for all week, hotel Stewart very kind and speaks several language

05.07.2018

Obaid A.

"His comfort and majesty"

His stay at the hotel was beautiful, a luxury hotel and a smiling staff

26.06.2018

Rudolf V. D. V.

"Great experience, beautiful hotel, amazing staff"

From start to finish our stay was absolutely flawless. Check-in was swift, our car was parked free of charge, the rooms were large, luxurious and spotless, the hotel itself is a pleasure to walk around in with beautiful ancient artefacts and a lot of ...

26.06.2018

Mark D.

"There are insufficient words to express how good this hotel is."

This was an incredible Hotel in a fabulous Location. Very romantic with extremely friendly staff. It is so quiet that you wouldn't know that you were in the middle of the Dusseldorf old town and Entertainment centre. I travel all over the world and t ...

19.06.2018

Den B.

"Super Hotel"

Location, building, reception, room, staff and breakfast just about perfect. We will be back !

18.06.2018

Anonymous

"Lovely property, great service, great location."

In the heart of Altstad, this is a quiet and comfortable setting for a stay in Dusseldorf. The room was well appointed, quiet, and comfortable and the service was friendly and attentive. We especially received excellent support from Heinrick Heide ...

06.06.2018

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Verified Reviews