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Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

90
Excellent
Summary of 2976 verified reviews

Excellent wellness hotel. Close to Old. Fantastic service. Great location. Awesome vibe.

Excellent Overall RankingTop 3% in city

Excellent Wellness HotelTop 1% in city

Excellent City HotelTop 1% in city

Excellent Romantic HotelTop 4% in city

Excellent LocationTop 1% in city

Excellent AmenitiesTop 2% in city

Excellent Hotel BuildingsTop 2% in city

Excellent VibeTop 3% in city

Excellent WellnessTop 3% in city

Excellent SaunaTop 7% in city

Excellent DesignTop 8% in city

Good to know

  • New rooms
  • Luxurious Hotel
  • Clean hotel facilities
  • Great view

Review Highlights

Vibe

94/100


330 ratings

Awesome vibe.

Friendly atmosphere.

Stylish hotel.

Modern Hotel.

Luxurious Hotel.

Pleasant entrance area.

Great for a wellness holiday.

Good choice for a city trip.

Nice for romantic trips.

Location

94/100


634 ratings

Good location, close to public transport.

Central location with great sightseeing, dining out and shopping.

Accessibility by car can be a challenge.

Amenities

87/100


208 ratings

Modern facilities with average grounds and pleasant entrance area.

Beautiful architecture.

Service

86/100


653 ratings

Good management evident, with friendly, efficient service, especially in the restaurant.

Reception and bar service are as expected.

Great valet service.

Room service could have been improved.

Housekeeping is satisfactory.

Concierge service could be more helpful.

Booking process should be better organized.

Wellness Area

78/100


93 ratings

Great wellness and sauna facilities.

Fitness area can be optimized.

WiFi

78/100


18 ratings

Good internet service.

Average wifi quality.

Room

70/100


720 ratings

Modern rooms with great furniture and nice views.

Room cleanliness, beds and minibars are as expected.

Small and poorly maintained rooms.

Great shower.

Small but relatively clean bathrooms.

A/C and TV are subpar.

Breakfast

69/100


294 ratings

Breakfast is decent but expensive.

Comfort

53/100


419 ratings

Reasonably comfortable rooms with a tolerable noise level and standard beds.

Small rooms and bathrooms with inadequate A/C.

Value for money

42/100


160 ratings

Value for money could be better.

High priced breakfast.

David R.

"A bit more expensive but well worth it"

Everything wa great and the staff were all very attentive and helpful.

10.07.2018

Bjarne V.

"Mr Bjarne v., Chairman of the Board"

Everything was good. A small detail just. By the checkin they should inform the guests that the keycard is to be used at the room number and not the lock.

07.07.2018

R.

"Excellent"

Everything was perfect, situation very good for long walk, nice restaurant at 2 Minutes, no car needed for all week, hotel Stewart very kind and speaks several language

05.07.2018

Obaid A.

"His comfort and majesty"

His stay at the hotel was beautiful, a luxury hotel and a smiling staff

26.06.2018

Rudolf V. D. V.

"Great experience, beautiful hotel, amazing staff"

From start to finish our stay was absolutely flawless. Check-in was swift, our car was parked free of charge, the rooms were large, luxurious and spotless, the hotel itself is a pleasure to walk around in with beautiful ancient artefacts and a lot of ...

26.06.2018

Mark D.

"There are insufficient words to express how good this hotel is."

This was an incredible Hotel in a fabulous Location. Very romantic with extremely friendly staff. It is so quiet that you wouldn't know that you were in the middle of the Dusseldorf old town and Entertainment centre. I travel all over the world and t ...

19.06.2018

Den B.

"Super Hotel"

Location, building, reception, room, staff and breakfast just about perfect. We will be back !

18.06.2018

Anonymous

"Lovely property, great service, great location."

In the heart of Altstad, this is a quiet and comfortable setting for a stay in Dusseldorf. The room was well appointed, quiet, and comfortable and the service was friendly and attentive. We especially received excellent support from Heinrick Heide ...

06.06.2018

Özer E.

"Nice, clean and very good location."

Yesterday, I stated a review on Booking.com. I was annoyed, when I sat on a two seated table in a fully empty restaurant at nearly 18.00 o'clock. ( May 17th) After ordering a glass of white wine , The Barboy told me that : This table is restaurant, ...

20.05.2018

Lemi O.

"Excellent!"

Everything was perfect. And the historical item presented on all over the hotel was really wonderful. It was like the best museum that I saw ever.

07.05.2018

V. L.

"Great hotel with excellent service."

Everything was great. Very friendly service. We didn't took breakfast because it was rather expensive especially for the runners of the marathon who don't eat much before the race.

02.05.2018

Agnieszka

"Very Nice!"

Perfect location in the heart of Düsseldorf.

24.04.2018

Anonymous

"Loved Visiting"

I had a lovely time at Medici--the room was small but beautiful with a lovely view of the courtyard, the breakfast was better than many hotels I've visited, the bar is exceptional!

11.04.2018

Ali O.

"Marvelous"

I have visited your hotel with my wife and my youngest daughter and when we enter the hotel we found out that we have to pay 50€ extra for the extra bed for my kid. But in my booking from booking.com I have stated that I will come with my 8 year ki ...

10.04.2018

Anonymous

"Superb stay and I will definitely return! Customer service was fantast..."

The staff at the front desk were incredibly accommodating. I enjoy the small touches of a welcome drink upon arrival. The hotel itself is also stunning and reminds me of a museum where I could see many beautiful pieces of art and sculptures. The buff ...

06.04.2018

C.

"Room was very nice; spa was not good; service was OK"

The hotel itself is stunning and the room I stayed in very nice. The staff were not always completely professional - not all of them were friendly and some spoke amongst themselves in front of me. My spa experience was not good at all. The staff were ...

04.04.2018

Armine

"very bad windows, the noise from the street is terrible."

very bad windows, the noise from the street is terrible.

27.03.2018

René I.

"Perfect service in perfect location"

I've been now several times in this hotel and still satisfied with the very warm and friendly service. The house offers very nice and comfortable accommodation and is situated directly within DUS old town, but yet a very quiet place.

25.03.2018

Anonymous

"Classical and comfortable in heart of Dusseldorf"

Very nice hotel in the heart of Dusseldorf with easy access to the city and sights. Excellent breakfast served daily

23.03.2018

Anonymous

"very good stay"

great beds, good location, helpful personal and a good atmosphere makes it a very good choice when in Düsseldorf. The things that could improve are the coffee at breakfast that is too weak, wifi connection in the room (at least ours) and the taxi qu ...

22.03.2018

Jens H.

"Hotel stay"

Hi, Everything was fine with the hotel and the stay. Except that my Boss trenchcoat was stolen in the hotel bar. I was told that it was "impossible" and you promised to get in touch with me by mail or phone. But nothing happened and I want you assist ...

22.03.2018

Manzoor A.

"good experience"

i stayed over here one day and it is as good as my expectation

08.02.2018

Anonymous

"Beautiful hotel, wonderful stay"

The hotel is beautiful, extremely well maintained and full of art! It is located in the old town but is very quiet with no noise from the streets. The staff were very friendly and helpful and all spoke excellent English which was very useful to me as ...

30.01.2018

Erik D. B.

"Verry good hotel."

Very good hotel. Clean and friendly staff.Super good breakfast. too bad the bar was closed at 24.00. Hyatt hotel on the other side. there the bar was open :-)

15.01.2018

Peter V.

"Beautiful venue, but don't be hungry"

Venue was beautiful, but if you are hungry, the hotel offers little to help you. There is no room service, and the mini-bar only contains a couple of bottles, nothing to eat. When asked at the reception, the answer was to go outside to some night sho ...

03.01.2018

W. B.

"Discrete luxury"

We had an excellent stay at the hotel. Only one minor issue, the pillows of our bed were to soft and did'nt support enough to our opinion. Breakfast was excellent and the staff fulfilled al your wishes immediately. We will surely come back for anoth ...

18.12.2017

Wilfred

"Great stay"

Our stay was very comfortable. The art objects in the hallways are impressive, just like the glass panorama elevator. Very friendly staff. Superb room (including free upgrade) witte mini kitchen. Breakfast offered wide choice including Sekt. Hotel is ...

13.12.2017

Don P.

"Excellent service and hospitality"

Would recommend this hotel to everybody!

12.12.2017

Søren J. C.

"WOW"

been to many hotel in Dusseldorf but this is the best hotel I have been to and stayed at. Great Staff, Great location, Great facilities, Great Breakfast. This is now my favourite hotel in Dusseldorf. You have to try it to feel.

12.12.2017

Mr P. D.

"Mr paul d."

Room and hotel was excellent highly recommend thankyou

09.12.2017

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Verified Reviews