Guest Directory A-Z
Living Hotel De Medici
Mühlenstraße 31
40213 Dusseldorf
+49 (0)211-16092-0
Monday to Friday from 6.30 am until 10.00 am
On weekends and holidays from 7.00 am until 11.00 am.
For our continental breakfast buffet we will charge 30,00 EUR per person.
Various hygiene products are available free of charge at the reception.
We accept American Express, Visa, MasterCard, Diners Club, JCB and ECCash/ Maestro.
Waive the daily room cleaning, protect the environment and support the Rebecca Klausmeier Stiftung. We donate 4€ for each cleaning not performed (including bed linen and towel change).
For more information, please visit www.living-hotels.com/cleaningwaiver. If you book longer than 7 nights with us, a one-time cleaning will be done on the 7th day of your stay. Unfortunately, there is no possibility to waive cleaning only on individual days at the moment.
If you require medical help please contact our reception.
You can now charge your e-vehicle in our courtyard for a fee of €35. Please feel free to contact our reception staff
Police: 0-110
Fire Department: 0-112
Extra beds are available at reception, if not ordered in advance. For a baby bed
we charge € 10,00 and for an extra bed € 50,00 per night.
Our gym is located on the ground floor next to the Panoramic elevator. Access is given through your room card. Please always use a towel as a base while using the exercise machines. Monday – Sunday 6.00 a.m. until 10.00 p.m.
Our car service is at your disposal, we park your car in our garage. For the parking
space we charge € 25,00 per day.
We are happy to provide you an iron and ironing board. Please call the reception.
Please feel free to use our laundry and dry cleaning service. Please fill out the
laundry list and put them together with your laundry in the provided laundry
bag in the closet. If you drop off your laundry by 9.00 a.m. at the front desk, you will get it back on the same day by 7.00 p.m. Please note that on Sunday, no laundry or dry cleaning service is available.
Please make sure to turn off all lights when leaving your room. Thank you very much!
We are happy to assist you with your luggage. Please call us before departure
and we will pick up your suitcases.
Feel free to drop off your luggage in our luggage hold until your final departure.
Our great selection of newspapers and magazines are here at your disposal and can be read free of charge and in all comfort from your device. Please note that you will need to be connected to our free WiFi to use this offer
We also offer a professional personal-fitness training and physiotherapy given by
experienced fitness economist. Please contact us for a personal counsel.
The closest pharmacy:
Elefanten Apotheke
Bolker Straße 56, 40213 Dusseldorf
Phone: 0211- 32 84 61
Opening hours:
Monday – Friday 8.30 am – 6.30 p.m.
(during trade fairs, open till 7.00 p.m.)
Saturday 11.00 a.m. – 5.00 p.m.
Very close to the hotel you find the subway/tram station „Heinrich-Heine-Allee“, which transports you to the main station and to the trade fair/congress centre (entrance north).
We are available 24 hours and can also be reached by telephone. Please select the speed dial button for „reception“ on your room phone. If you have a room with a mobile phone please dial 822 for reception.
Within our building you will find the “Brasserie Stadthaus” with bar. Please refer to the homepage for opening hours: brasserie-stadthaus.de
Please store your valuables for security reasons in your room safe.
Smoking is only permitted in the designated smoking rooms. We invite you to use our smoking lounge next to the bar. Please be informed that we have to charge € 250,00 in case of smoking in our non-smoking areas.
Umbrellas can be borrowed at reception.
If you you would like a wake up call, please inform our front desk team. Wake
up calls will be carried out with the utmost delicacy. Claims for damages of any
kind are excluded in this context.
Monday until Wednesday closed
Tuesday: 5:00 pm until 10:00 pm
Friday: 5:00 pm until 10:00 pm
Saturday: 10:00 am until 10:00 pm
Sunday: 09:00 am until 3:00 pm
You will receive free WiFi throughout the hotel.