What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

 

87
Excellent
Summary of 4469 verified reviews

Excellent luxury hotel. Good for sightseeing and located near shopping areas. Awesome vibe.

Great Overall RankingTop 18% in city

Excellent Luxury HotelTop 1% in city

Great City HotelTop 11% in city

Excellent Restaurants & BarsTop 2% in city

Excellent ShoppingTop 3% in city

Excellent LocationTop 4% in city

Excellent VibeTop 9% in city

Good to know

  • Great valet service
  • Good alcoholic drinks
  • New facilities
  • Near city centre

Review Highlights

Location

96/100


916 ratings

Good location, close to public transport.

Central location with great sightseeing, dining out and shopping.

Pricey, inconvenient parking.

Vibe

94/100


304 ratings

Awesome vibe.

Modern Hotel.

Stylish hotel.

Luxurious Hotel.

Entrance area is not particularly attractive.

Luxury hotel.

Good choice for a city trip.

Service

88/100


998 ratings

Friendly service overall, but bar and restaurant service are so-so.

Poorly-managed, moderately professional staff and housekeeping.

Great valet service.

Room service could have been improved.

Booking process should be better organized.

WiFi

83/100


33 ratings

Good internet service.

Average wifi quality.

Breakfast

67/100


344 ratings

Breakfast is decent but expensive.

Room

66/100


1062 ratings

Small, poorly maintained room but furniture is adequate.

Poor televisions, air conditioning, and beds.

Rooms tidy and modern with great minibars and excellent views.

Mediocre sized, poorly cleaned bathrooms.

Shower can be a problem.

Kitchenette is acceptable.

Food

56/100


92 ratings

Poor dining experience with untidy dining area.

Low rated side dishes and snacks.

Great dessert and fruit, but overall a subpar menu.

Yummy vegetarian & vegan dishes.

Comfort

43/100


529 ratings

Small rooms, lacking comfort, with subpar beds and A/C.

Average noise level with mediocre sized bathrooms.

Value for money

39/100


150 ratings

Value for money could be better.

High priced breakfast.

Affordable beverage prices.

Wellness Area

33/100


6 ratings

Poorly reviewed fitness area.

Sara

"A good stay in a good place"

The staff is very kind and helpful. They gave us some chocolate, sweets and hot wine to welcome us. The room was very clean and hot, only a little bit small for three people. The room was in the residence part of the hotel, I would have preferred to ...

10.12.2018

Robert H.

"Outstanding"

Highly recommend to others

08.12.2018

Debbie

"Mrs"

Very nice, modern hotel. Great location!

07.12.2018

Anonymous

"Very good"

Very good comfortable and friendly

06.12.2018

Frequent T.

"Friendly staff, cozy atmosphere"

Very pleased to have stayed at this lovely hotel, my ”Bavarian home”. Will come here again. The hospitable staff makes all the difference - great service. The only minus was the bar; no cocktails (they had better bartender before who made them), ...

05.12.2018

Kerzen R.

"Great central hotel lovely service"

Hotel is very nicely design, modern and very central, just 350 meters from Marienplatz. Room size was good, if you choose the double business room, very clean as well. Service was great and we also appreciated the complementary beer and water.

10.11.2018

Dr.barbara F.

"Dr"

Gut

09.11.2018

Maria

"Really Good location"

Second time in that hotel, very good location really helpful staff. Specially many thanks to Timothy for his help!! Although we had a problem

06.11.2018

Kaija

"Very nice indeed."

Excellent location, room that was perfect for our needs, abundant breakfast and wonderfully friendly and helpful staff.

30.10.2018

John B.

"First class hotel in very convenient location"

My wife and I stayed for a week and found the hotel met every expectation. We liked the contemporary design, the large room size, big shower and the location. The staff was always helpful and the overall maintenance and cleaning was perfect.

30.10.2018

Anonymous

"Great hotel. Convenient location"

Excellent location. Quirky little hotel. Very hip.

16.10.2018

Anonymous

"Great location and service. Very nice rooms and excellent food"

Great location and service. Very nice rooms and excellent food

14.10.2018

Deutschmann

"Great"

All perfect, the frontside is too loud

13.10.2018

Gdmlondon

"pratico ,centrale, economico, pulito"

4/5

11.10.2018

Anonymous

"Vid berg"

Good,

11.10.2018

Anonymous

"Nice hotel in a central location."

I was not a fan of the bed but otherwise a nice hotel and enjoyed my stay.

10.10.2018

De L.

"Deception"

Wrote you a mail.....paid for breakfast not served ! For a night more ...

10.10.2018

Delia E.

"Great staff with a great location."

I loved the entire experience, staff was more than helpful and polite at all times. The only thing I can suggest is to have 4 pillows on each bed, and the beds were slightly uncomfortable. Other than those two things everything was perfect

09.10.2018

Mrs E.

"Buyer"

Best Hotel I stay in Munich, you feel like you stay home. Location are perfect.

02.10.2018

Yaser S.

"Lovely hotel but not that great"

When I first decided to book my room at the hotel, I never thought that I would face any problems. Unfortunately out of the 4 rooms me and my friends booked, mine was a disaster... given that nothing was in working order in my room.... no Aircondit ...

02.10.2018

Jr

"Awesöme."

Great löocation, friendly staff, nice hotel

01.10.2018

L.namminga

"Staff very friendly and helpful"

We stayed 3 days, everyone we talk to was very nice and helpful to get us to our destinations.

01.10.2018

Douglas P.

"Gracious and excellent stay"

We thoroughly enjoyed our stay at Living Hotel. We definitely would return for another visit.

28.09.2018

Karre S.

"Acquisitions executive"

Fabulous room, friendly service, great location

27.09.2018

Marianne

"Everyone is so nice and helpful!"

Beautiful hotel and excellent location.

26.09.2018

Fabriziert L.

"Everything was perfect"

Perfect to stay and to visit munchen

26.09.2018

Kristi C.

"Fantastic stay in best location"

Beautiful hotel with delightful staff. Could not ask for a better location or experience. Gorgeous views, convenient to everything. Would highly recommend!

26.09.2018

Alan H.

"Nice hotel in great location. Friendly staff"

Nice hotel in great location with friendly staff. The air conditioning didn’t work very well

25.09.2018

Tonia I.

"Mr i."

Good hotel and staff

25.09.2018

Carlos

"Nice stay"

Insufficient air conditioning Costly breakfast not included in basic room rate Hi priced for small room size Good location

24.09.2018

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Verified Reviews