What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

 

86
Very Good
Summary of 4370 verified reviews

Excellent luxury hotel. Good for sightseeing and located near shopping areas.

Excellent Luxury HotelTop 1% in city

Great City HotelTop 21% in city

Excellent ShoppingTop 2% in city

Excellent LocationTop 4% in city

Excellent WiFiTop 5% in city

Good to know

  • Pleasant entrance area
  • Dining experience could be nicer
  • New facilities
  • Near city centre

Review Highlights

Location

96/100


918 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Accessible by car, but parking is costly.

Close to public transport and the train.

WiFi

91/100


32 ratings

Good wifi quality.

Service

89/100


989 ratings

Friendly service, especially housekeeping, reception, and bar service.

Professional staff, but complaints about the management.

Great valet service.

Room service could have been improved.

Booking process is sufficient.

Room

68/100


1061 ratings

Small and poorly maintained rooms.

Poor televisions, air conditioning, and beds.

Great views from updated, clean rooms.

Small rooms and poorly cleaned bathrooms.

Shower was ok.

Kitchenettes and minibars are as expected.

Breakfast

64/100


356 ratings

Breakfast is decent but expensive.

Food

45/100


99 ratings

Poor dining experience with untidy dining area.

Low rated side dishes and snacks.

Desserts are OK, but menu is generally poorly rated.

Yummy vegetarian & vegan dishes.

Comfort

44/100


543 ratings

Room is acceptable, but beds have issues with comfort.

Small rooms and bathrooms with inadequate A/C.

Value for money

41/100


151 ratings

Value for money could be better.

High priced breakfast.

Affordable beverage prices.

Anonymous

"Wonderfull"

Wonderfull hotel very nice neiborhood excellent staff

29.01.2019

Anonymous

"Incredible hotel"

Beautiful hotel and great service

29.01.2019

Vanhoenacker

"Philip Vanhoenacker"

Good situated

29.01.2019

Keith L.

"Very good and clean"

Very nice hotel, modern and clean

29.01.2019

Frederic G.

"Super good service"

Very good time at this hotel

26.01.2019

Karen C.

"Excellent! Always a wonderful stay!"

I love this hotel, always such a peaceful and friendly stay. Lovely rooms, perfect setting in the city.

26.01.2019

Anne

"Amazing"

Great service and comfortable room. Perfect location for exploring Munich!

20.01.2019

Gavin B.

"Very good"

All good

18.01.2019

Annie

"Great service and location."

Absolutely loved staying here. Would definitely come back.

18.01.2019

Hrg S.

"Important - Living Hotel Das Viktualien Markt - Munich - complaint"

Dear Sirs ,pls find below the email received from Mrs Kermann : My VP, Johnathan Green and I wanted to bring to your attention that we had a terrible experience at Living Hotel Das Viktualien Markt. Living Hotel website states room service and rest ...

17.01.2019

Egal C.

"Best service i’ve ever experienced in a hotel"

Great location, even better service

16.01.2019

Rozanne H.

"Great facilities and location."

We had a comfortable stay at Derag Living Hotel. It was really close to public transport which made walking with luggage and locating the property very simple. Its location is also a prime point for visiting local sights and restaurants. The receptio ...

04.01.2019

Elizabeth

"Location is perfect - so was staff!"

This was our second stay and it was equal to the first. Staff is welcoming and always ready to help with bags, requests and giving directions. Breakfast was plentiful and a great way to start the day. The dining area is a little dark - a few more ...

31.12.2018

Lynn P.

"So very well taken care of. Thank you Timothy"

A hotel is only as good as their employees. So my ranking is saying of your hotel says just how great and helpful they all were

27.12.2018

Elizabeth

"Great Stay"

Great spot for a Munich stay. Everything we wanted to see was within walking distance. Staff was very helpful with making reservations for dinner etc.

26.12.2018

Ad

"Excellent location, service not up to standard"

Location is great, room functional but small. Air conditioning didn’t function so temp was the whole stay above 25 Celsius. Dishes in room were not replaced when used. Little choice at breakfast, friendly staff but inexperienced. Coffee took hours ...

24.12.2018

Ian

"Excellent modern hotel in the centre of Munich"

Excellent modern hotel in the centre of Munich

23.12.2018

Kathleen B.

"Christmas markets"

Good Centrally located but expensive ...our room was accessed from outside ... problem with turning on all lights in room on a few occasions but were offered a change of room ....breakfast good but selection could have been better for what we paid . ...

15.12.2018

Andrew W.

"Mr A w."

Very good

14.12.2018

Lisa T.

"Great facilities and service"

The facilities and service were both excellent. Location next to Marienplatz and virtual market was ideal

13.12.2018

Sara

"A good stay in a good place"

The staff is very kind and helpful. They gave us some chocolate, sweets and hot wine to welcome us. The room was very clean and hot, only a little bit small for three people. The room was in the residence part of the hotel, I would have preferred to ...

10.12.2018

Robert H.

"Outstanding"

Highly recommend to others

08.12.2018

Debbie

"Mrs"

Very nice, modern hotel. Great location!

07.12.2018

Anonymous

"Very good"

Very good comfortable and friendly

06.12.2018

Frequent T.

"Friendly staff, cozy atmosphere"

Very pleased to have stayed at this lovely hotel, my ”Bavarian home”. Will come here again. The hospitable staff makes all the difference - great service. The only minus was the bar; no cocktails (they had better bartender before who made them), ...

05.12.2018

Kerzen R.

"Great central hotel lovely service"

Hotel is very nicely design, modern and very central, just 350 meters from Marienplatz. Room size was good, if you choose the double business room, very clean as well. Service was great and we also appreciated the complementary beer and water.

10.11.2018

Dr.barbara F.

"Dr"

Gut

09.11.2018

Maria

"Really Good location"

Second time in that hotel, very good location really helpful staff. Specially many thanks to Timothy for his help!! Although we had a problem

06.11.2018

Kaija

"Very nice indeed."

Excellent location, room that was perfect for our needs, abundant breakfast and wonderfully friendly and helpful staff.

30.10.2018

John B.

"First class hotel in very convenient location"

My wife and I stayed for a week and found the hotel met every expectation. We liked the contemporary design, the large room size, big shower and the location. The staff was always helpful and the overall maintenance and cleaning was perfect.

30.10.2018

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Verified Reviews