What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

85
Very Good
Summary of 3417 verified reviews

Very good for traveling with friends. Close to Museum Island. Good for sightseeing with access to public transportation.

Excellent City HotelTop 4% in city

Excellent Romantic HotelTop 4% in city

Excellent Business HotelTop 6% in city

Excellent ViewsTop 4% in city

Excellent Value for MoneyTop 7% in city

Good to know

  • Wonderful sightseeing
  • Good accessibility by car
  • Near city centre
  • Great reception

Review Highlights

Location

95/100


1023 ratings

Great location.

Close to public transport and the train.

Central location with great sightseeing, dining out and shopping.

Accessible by car, but parking is costly.

Bar and Beverages

93/100


162 ratings

Great, affordable bar with good drinks.

Value for money

90/100


386 ratings

Best value for money.

Affordable beverage prices.

High priced breakfast.

Free internet.

Normally priced food.

Service

87/100


820 ratings

Efficient, friendly service with a nice reception.

Fine restaurant service but inadequate housekeeping.

Smooth booking process.

Breakfast

76/100


422 ratings

Tasty yet pricey breakfasts.

Room

74/100


1196 ratings

Big rooms with excellent minibars and great kitchenettes.

Acceptable beds, balconies, and cleanliness.

Small rooms and poorly cleaned bathrooms.

People dislike the TVs, A/C, and furniture.

Views are great, but rooms are outdated and poorly-maintained.

Shower can be a problem.

WiFi

57/100


96 ratings

WiFi is good value.

Wifi quality could be improved.

Björn

"Perfectly located in Mitte"

Nice and quiet hotel next to U-Bahn station, Märkisches Museum. Walking distance to the charming Nikolaiviertel with a bunch of nice restaurants and only two stations from Alexanderplatz. Mainly older guests.

02.01.2019

John

"Very satisfied"

Excellent location, walking distance from alexanderplatz and there is a subway station right at the corner, cozy room, helpful staff, good value for money

02.01.2019

Arlene M.

"Europe family vacation"

I would recommend staying at this hotel we had a interconnected family room so two bathrooms was great traveling with adult children and the beds were extremely comfortable- breakfast was also amazing and the staff were very friendly and helpful most ...

21.12.2018

B.

"Rooms are cosy the staff are not!"

The room is clean, warm and comfy, and the location is good. The receptionist has to learn how to treat guest nicely. When she heard my middle eastern surname she became rude and skeptical, asking questions almost as if it was an investigation! Even ...

19.12.2018

Anonymous

"Excellent location for exploring Berlin, great breakfast, comfy beds."

Friendly staff, quiet location, right beside a U station, great location for exploring Berlin and the Christmas markets. Great breakfast. well equipped rooms with comfy beds. Towels and in particular face cloths were not replaced when left for hou ...

19.12.2018

Piotrb

"A place worth recommending"

A stay that I will be happy to remember :)

04.12.2018

Jean M.

"Mrs"

My room was left open while the cleaner emptied the bin. It was a few minutes until she returned. Anyone could have walked in. Breakfast was not replaced. The first time was quiet and therefore a good selection. The second time was busy and there was ...

25.11.2018

Pierre F. B.

"Excellent stay in Berlin: good place, in front of metro, we will back"

Comfortable room, quiet, thanks a lot for free beverage in the fridge. Very nice breakfeast. We think that the cleaning of the rooms and bathroom should be a little more better, but nothing serious.

07.11.2018

Marcin

"Very good!"

One small drawback - no good solution for parking your car.

31.10.2018

Esin Ş.

"Thank you."

Very clean, comfortable room, very close to metro and bus station..

30.10.2018

Helen B.

"Comfortable, clean, good location"

Spent 4 nights here. We had a 2 room apartment with a small kitchenette. The rooms were clean and comfortable. We like the fact there was beer and water free of charge in the fridge. The beds were good, but the pillows were too soft and the hotel nee ...

25.10.2018

Xavier H.

"Friendly staff, reasonable rates, comfortable room, central location."

The Living Hotel Mitte Berlin is centrally located, with the main city landmark sights within walking distance, or a short subway ride away. Our room was comfortable, clean, and had a classical decor, all for a very reasonable rate. On the flip side, ...

12.10.2018

Hmc

"Brilliant short break"

The hotel was clean, rooms were spacious and comfortable, free bottles of water and beer in the fridge each day Hotel staff were very friendly and helpful Hotel was in such a great location made travelling anywhere so much easier Will definitely st ...

04.10.2018

Bruno B. D. C.

"Great Hotel!"

The Hotel is amazing! The location is really good and you can find a subway station across the street. They give to you 2 bottles of water and 2 bottles of beer every day and I really like this gift. The only downside was the wifi. The signal was rea ...

21.09.2018

Ana

"Very good choice"

The room was very comfortable. Very good and kind attention at the reception, solving all our requirements. The hotel is located very close to a metro station and in few minutes you can reach several sites of interest. There is an automatic laundry i ...

19.09.2018

Daniel

"Very comfortable hotel and very well located"

I enjoyed staying at this hotel very much. The room was spacious, luminous, and with a good bed. Not so positive aspects: - The buffet breakfast is a little limited which made me decide to not take it any more. - Part of the staff was not so friend ...

15.09.2018

Oledelamoote

"Pleasant centrally located hotel"

Very clean and friendly hotel located close to the underground. Nice spaceous room.

11.09.2018

Topdowngo

"Great "Family Room" for two families!"

The front desk staff was accommodating and very friendly, especially the afternoon Clerk (apologies, can't remember her name) - night audit should put a little more effort in his guest people skills, but about normal for a night audit position.... ...

31.08.2018

Paolo

"Mostly great but no air conditioning"

The hotel is in a great position (the U2 metro station is just across the street or you can get to Museum Island in a 10-minute walk) and it has a lot of perks (including free beer and water in the fridge). Unfortunately, it's the first hotel I've ev ...

25.08.2018

Mrs B. R.

"Mrs Bernadette A. R."

Had a lovely comfortable stay, clean, spacious accommodation and convenient for transport and shopping areas.

24.08.2018

Donald

"Convenient"

A smaller and older hotel with some modern updates located across the street from the U-bund. Missed having air conditioning especially because open windows let in the city noises. A slow draining shower was a nuisance and was not corrected during ...

13.07.2018

Amer T.

"It was not so good at all, the only good thing is the location."

The night staff couldn’t do a thing for us. We checked in very late and wanted to have a late check out, and the guy was like sorry I have no authority. Then in the morning, the morning staff was like we will not give you late check out. Then afte ...

02.06.2018

Anonymous

"Nice hotel in city bentre"

All is good except weak wifi

16.05.2018

Annick

"Very good"

Friendly staff, good location. Excellent breakfast and very clean.

13.05.2018

Pavlo M.

"Brilliant hotel for a couple to stay"

We booked business class room to stay in Berlin for our trip for 4 days. We came to Berlin for sightseeing / attending music festival. I greatly enjoyed the stay in the hotel. The room was very comfrotable, the location of the hotel is great - it's l ...

09.05.2018

Lidia

"Comfort and calm in Mitte"

Comfortable hotel, very well located and connected, with nice details for the passengers.

07.05.2018

Anonymous

"All one needs with some extras and nice staff"

I stayed for 5 nights. Location very convenient. Staff very nice and I liked the fact that one leaves the key at the repection, so they remember you. Price-quality ratio is very good. Free use of mobile phone with free internet and calls, and various ...

04.05.2018

Emmanuelle

"Great hotel"

The staff is very friendly and very helpful. The beds were very comfy and the room was quite spacious. Room and bathroom were clean. We appreciated the free 'minibar' including water and two bottles of beer. The hotel is in a good location and there' ...

25.04.2018

Willi

"Very good, clean, friendly and central hotel"

Very good, clean, friendly and central hotel. I can highly recommend this hotel. Good relation price / offering!

05.04.2018

Frequent V.

"Nice place, very good personel!"

This was a second visit. During the previous stay, I forgot my belongings. The staff very quickly located the things, and we corresponded daily to arrange getting them back to me. In German! This was kind, and I appreciated the special effort taken.

03.04.2018

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Verified Reviews