What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

90
Excellent
Summary of 2016 verified reviews

Excellent boutique hotel. Close to Opera House. Great location.

Great Overall RankingTop 17% in city

Excellent Boutique HotelTop 1% in city

Great City HotelTop 11% in city

Great Business HotelTop 14% in city

Excellent ReceptionTop 2% in city

Most ComfortableTop 3% in city

Friendliest ServiceTop 8% in city

Good to know

  • Pleasant entrance area
  • High priced breakfast
  • Great view
  • Stylish hotel

Review Highlights

Location

98/100


739 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Close to public transport and the train.

Good car access, but so-so parking.

Service

92/100


567 ratings

Efficient, friendly service with a nice reception.

Decent housekeeping, but poor restaurant service.

Room

83/100


691 ratings

Great views, and clean, somewhat new rooms.

Big rooms with excellent minibars and great kitchenettes.

Acceptably maintained rooms with mediocre beds and furniture.

Decently-clean rooms with spacious bathrooms.

A/C and TV are subpar.

Shower was ok.

Comfort

81/100


417 ratings

Very comfortable, large rooms with sizeable bathrooms.

Beds are alright, rooms are not so loud, but A/C is not great.

Breakfast

78/100


209 ratings

Tasty yet pricey breakfasts.

Cleanliness

77/100


153 ratings

Rooms are clean, but bathrooms are only so-so.

Moderately clean hotel facilities.

WiFi

75/100


20 ratings

Good internet service.

Amenities

40/100


273 ratings

Facilities in need of refurbishment.

Elevator in need of updating.

Great hotel grounds with a beautiful entrance area.

Unspectacular architecture.

Mike

"Excellent location"

Great location, spacious rooms. Reasonable price. Don't bother with breakfast, it is simply not worth 20 Euros.

04.11.2018

Hansd

"First visit to Vienna"

Very good location for a first visit as only a few minutes walk to most museums, attractions and transport. Spacious apartment with good views, very quiet. Polite and efficient staff. Free coffee and water in the lobby. Large shop across the road, bu ...

04.11.2018

Margaret

"Friendly, modern hotel in traditional surroundings"

From the time we arrived we enjoyed our stay in this friendly hotel. It is amazingly convenient for the central area- next to the underground, 2 minutes to the opera house, near shops and restaurants but quiet in rooms. Extras include good coffee in ...

31.10.2018

Kiduck K.

"it is the best place to reach city center and stay Wien"

It's nice and cozy to stay in Wien. And it is near the Wiener Staatsopera, one of famous cafe 'cafe Sacher' and 'cafe Imperial'. I think a merit of this hotels is near most tourist spots in a few minutes. Also they always gave free coffee and water i ...

30.10.2018

Karen G.

"Charming, Wonderful Location, Attentive Staff"

The location is steps from the State Opera House. It was ideal for our week long vacation in Vienna. Everything is easy to get to including restaurants, museums, attractions, tour busses, U-Bahn, and shopping. The room was lovely. The hotel shower wa ...

22.10.2018

Rc R.

"Three Nights of Opera"

Excellent location for the opera. Just a few minutes walk to the state opera which we attended three times during our three night stay. The hotel room we had was exceptionally quiet, clean, and comfortable. Our room had a small functional kitchene ...

22.10.2018

Itai K.

"Excellent experience, good service, clean and good room"

The location is central and the staff was very supportive

21.10.2018

Thomas

"Our Favorite hotel in Vienna"

A great hotel in the heart of it all, one block from the State Opera House and only a few blocks from the Nash Markt. Friendly and attentive staff and we love the daily "beer ration" and the welcome champagne in our fridge. Rooms are spacious and com ...

12.10.2018

Elena

"3 wonderful days in Vienna"

The location of the hotel is unbeatable - two steps from metro station and 10 steps from Opera. Room is big enough and very well equipped, quite and comfortable. Only minor weak points - there was no bathrobe when I came to the room, but it was deliv ...

08.10.2018

Shirley K. N.

"Convenient and Comfortable"

Excellent location just round the corner from subway station Karlsplatz. Restaurants close by, 5-8 minutes walk from the Opera House, easy and interesting historical buildings makes browsing fun. Eduard at front desk was so helpful and friendly.

04.10.2018

Jeremy R.

"Very well located, and given the location remarkably quiet"

Enjoyed our stay and found it an excellent choice. Very convenient location, pleasant room with all the needed facilities, and discreet but helpful service. Extremely quiet at night, also. Only really let down by the excessive cost for a light breakf ...

22.09.2018

Tom

"Outstanding"

the hotel is perfectly located in Vienna that allowed us to see many things we desired to see. Almost directly across the Opera House, subway system, and the surface tram. 10 minute walk to the St Stephens cathedral in the center of Vienna. Staff ...

11.09.2018

L.

"I got the best services"

good locations free waters, nespresso soda and bread anytime we want nice and really kind staffs but we were..some scared from 3 portraits in our room ^^;;;

09.09.2018

Amanda W.

"Enjoyable stay in a great location"

We had an enjoyable long weekend stay. The hotel's location in the center of Vienna was within a short walk of all historic sites and public transit. The suite-style room was spacious and perfect for our family of three.

04.09.2018

Masahiro H.

"Convenient location for travellers"

We stayed 4 nights and fully enjoy visiting many places by using Metro and S burn, or on foot. The hotel locates ideal place for travellers. All staffs are helpful and fredndly. It is helpful for us to pick up mineral waters at the ground floor. I ...

30.08.2018

Mark

"Excellent visit"

I have visited the hotel with my family, which included a small child. The staff was fantastic and accommodating to all our needs. Everyone from the front desk to chambermaids was very helpful. The location is also excellent, as is the size of the ro ...

24.08.2018

Li

"Perfect stay"

Good location. Big room size with comfortable setting. Money for value. Highly recommended.

23.08.2018

Philip Y.

"excellent service !"

excellent service !

11.08.2018

Ty

"fairly nice"

Location is fantastic. Complementary water and coffee provided. Room condition is average. there are some dust on the bed.

08.08.2018

G G. L.

"Perfect Hotel"

We are saticefied very much. But the breakfirst is too expensive to enjoy. We had in our room cause the market is near and the kichen is perfect.

01.08.2018

Pablo

"Great Hotel overall"

Great location Great service Great room Great value

22.07.2018

Shirl L.

"Fabulous stay"

I booked this hotel by chance and it was really a pleasant surprise to arrive into this hotel and found that the reception staff is very friendly and even recommended us to a nice restaurant. The room was well furnished with luxury amenities. They a ...

19.07.2018

Dorota &. C.

"Very enjoyable stay !!!"

Great location, nice rooms, friendly staff, tasty breakfast and reasonable price. Highly recommend it !

17.07.2018

S.l.

"Great Value for Money"

Great location, friendly staff, free Nespressos and water in the ground floor lobby. Some sights are just within 5 to 12 minutes' walking distance. The hotel is also next to the metro station Karlplatz. We had an apartment room room with a dining tab ...

15.07.2018

Cynthia M.

"Great Hotel"

This centrally located hotel is well appointed and clean. The staff are friendly and helpful.

14.07.2018

Maheera

"Ms.maheera"

Very nice hotel with excellent service Nicelocation its in the centre of vieena

14.07.2018

Norman B.

"excellent position and service"

The apartment served our needs very well. We are happy with the furnishing and the general amenities, especially the replenishing of the water in the frig and the beer too. We were intrigued by the lack of doors in the living part and the many doors ...

14.07.2018

Nick K.

"Great"

My wife and I really enjoyed our time in Vienna and at Derag Livinghotel an der Oper. The facility was centrally located, and allowed us to walk to pretty much any attraction we wanted to in the central rings of Vienna. The staff was very friendly ...

08.07.2018

Anonymous

"Great location and staff."

Overall a terrific experience if you need an apartment in Wien for 2 people.

08.07.2018

Markus T.

"Excellent stay"

Thoroughly enjoyed our stay. Perfect location to get anywhere and excellent customer service throughout our stay. Everything is clean and well taken care. Would definitely recommend this place to anyone.

07.07.2018

1/10 >

Verified Reviews