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Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

90
Excellent
Summary of 2117 verified reviews

Excellent boutique hotel. Close to Opera House. Great location.

Great Overall RankingTop 18% in city

Excellent Boutique HotelTop 1% in city

Excellent City HotelTop 9% in city

Excellent ReceptionTop 4% in city

Most ComfortableTop 4% in city

Good to know

  • Rooms in need of an update
  • Train station is close
  • Great concierge service
  • Very quiet

Review Highlights

Location

98/100


791 ratings

Great location with good parking availability.

Central location with great sightseeing, dining out and shopping.

Close to public transport and the train.

Service

92/100


612 ratings

Efficient, cheerful service, particularly at the restaurant, and good reception.

Housekeeping is satisfactory.

Great concierge service.

Standard laundry service.

Room

82/100


733 ratings

Rooms tidy with great views and kitchenettes.

Well-stocked minibars in spacious rooms with nice A/C.

Decently-clean rooms with spacious bathrooms.

Furniture and beds are acceptable.

Old, inadequately maintained rooms with subpar TV's.

Shower was ok.

Comfort

81/100


431 ratings

Peaceful, comfortable and spacious rooms with large bathrooms.

Decent beds and A/C.

Breakfast

78/100


217 ratings

Tasty yet pricey breakfasts.

Cleanliness

72/100


172 ratings

Rooms are clean, but bathrooms are only so-so.

Moderately clean hotel facilities.

Dining area could have been cleaner.

WiFi

67/100


18 ratings

Regular internet service.

Wifi quality could be improved.

Amenities

43/100


273 ratings

Facilities in need of refurbishment.

Elevator in need of updating.

Great hotel grounds with a beautiful entrance area.

Unspectacular architecture.

Michelle W.

"Your home away from home"

The hotel was very comfortable and spacious (although I thought the bedroom area could have been just a bit warmer) in a perfect location, with a very helpful staff. My daughter and I stayed a week and I am sure when I return to Vienna, I will cert ...

08.01.2019

Anonymous

"Everthing went as planned"

Concierge Service, location and cleanliness above expectations

07.01.2019

L. F.

"Simple and professional."

Very well situated next to Opera and very quiet place. We did enjoy our Apartment and the service. Thank you to all the Team.

03.01.2019

Hannah

"Mixed rooms"

We booked a superior apartment and we were given a room on the 5th floor, that was huge but very dated and seemed empty, lacking character. The bathroom tiles were in dire need of a clean and the whole room needed modernising. The foyer/corridor area ...

02.01.2019

Giuseppe D. P.

"A beautiful staying"

We had a wonderful staying in this hotel. Everything was perfect. The room, the location, the staff. We want to thank all of you for making our staying in Vienna so special. Whenever we come back to Vienna, for sure we will come back to Living Hotel ...

23.12.2018

Serhii

"not bad"

my marks: - location 5; - the work of the reception 5; - food 5; - cleaning 2 (for the week I was cleaned twice the 1st time, only the towels were changed, the 2nd time (after remarks) they did a full cleaning); - in the room there was always the sme ...

22.12.2018

Jim W.

"Ein Wünderschön Besuch"

Evangelos at the Front Office ensured single-handedly that our stay was perfect! He is an amazing superstar!! He is the consummate professional! He made our stay magical! His most able colleague Eduard always gave perfect suggestions from where t ...

17.12.2018

Peter

"Great Hotel"

Great hotel in the centre of Vienna. Nice large room with everything you need.

16.12.2018

Anonymous

"Best money for value"

The good-Great location, very large room, good housekeeping and nice stuff. You get complamentry coffee, beer and water. The inroom kitchen is very convenient and the price is much lower than other hotels nearby The elevator is very small and not onc ...

14.12.2018

David M.

"Great Christmas Break - Made all the better by our hotel"

We really enjoyed our stay in Vienna, made all the more special by the hotel we stayed in. The staff were fantastic, and the room was exceptional. Any time we will plan to return, then this is where we will want to stay again! Thank you :)

13.12.2018

Mel

"Great location and clean"

The location of hotel was perfect. Only 2 mins walk to the Vienna State Opera. And there was a lovely coffee shop, Café Museum served delicious Austrian food just around the corner. There's also a great Viet restaurant next to the cafe. Only the do ...

10.12.2018

Janne K.

"Great location, good service, large rooms"

Very nice hotel next to the Opera. Price-Quality ratio is very good. Large, clean rooms. Friendly service. Only minus comes from the bed: little too hard to our taste.

10.12.2018

Ceci

"Convenience, room is spacious & easy to access sights"

I stayed for 4 nights & it is, easy to access and is, close many visiting sights, walkytour, opera, haus of music, shopping areas and, Christmas markets. Coffee & water are free in the lobby. In my birthday, I got the surprise gift from the h ...

06.12.2018

Mr T. M.

"clean quiet, central to all the sights and very helpful staff"

On arrival the concierge couldn’t have been more helpful, supplying us with a map of the city and even marking places of interest on it for us. The hotel was very clean and well lit. The room was nice and warm, which was nice seeing as it was very ...

05.12.2018

Matt H.

"Wonderful experience"

Every aspect of our stay was fantastic. The location is perfect: within the inner ring and steps from a major U-Bahn station (Karsplatz) as well as the opera house. Plenty of restaurants and attractions nearby. Our room (205) was the size of a stu ...

03.12.2018

Mr. A. R.

"High priced hotel."

Breakfast has not been included in the room price. Heating in the room has been manually adjustable only. Shower cabin door was leaking to the floor of the bathroom. Elevator is for two person only. Location is great but street side is noisy.

03.12.2018

M G.

"Very comfortable"

Very central, good value for money and great service

02.12.2018

Katja

"Perfect"

Perfect hotel, excellent location and rooms are very spacious. We loved that there was a kitchen which is great if you have small children. Nice touch were the free coffee and water facilities in the Lounge. Staff were very friendly and helpful!

30.11.2018

Paul B.

"An excellent stay in this spacious and well-located hotel"

I spend a lot of time in hotels, and I rate this one very high on my list for location, service, and spacious, well appointed, and well-lit rooms. Whilst staying only a few days, the rooms are perfectly sized for a longer stay, with sofas, dining ta ...

29.11.2018

Paolo

"Kind people, very nice hotel and great position"

Everyone was super kind and at our total disposal. The hotel (and the room) was very nice, clean and with a cool "Wien-like" style. The position was great, both if you mean to walk around the town or if you want to use the subway (3 lines on the othe ...

27.11.2018

Loes

"Very nice room, good amenities and very helpful staff!"

Room was spacious and accomodating. Staff was very helpful both beforehand and during the stay. Only points for improvement: water in the shower does not drain very well so it was a bit wet on the floor after using. Fortunately bathroom is big enough ...

26.11.2018

Australian (. W. H. K. I. A.

"An Australian in A."

Firstly the hotel is in an ideal location perfect for U train and tram transportation equally for just walking to most of the places of interest. So many restaurants and coffee houses are close at hand or within easy transport distance. The hotel sta ...

25.11.2018

Happy T.

"Wonderful"

We came to see the sights of Vienna. Front desk staff were professional and helpful. We loved the room. We had made reservations at a different hotel near the train for when we came back from a different city, but cancelled them and stayed again a ...

21.11.2018

Anton H.

"very good service, clean, good location."

free unlimited water bottled, room very clean, good size and comfortable. Good location very close to station

18.11.2018

Anonymous

"Fantastic hotel"

The Living Hotel was fantastic. The staff was very helpful, set up transportation to and from the airport and made dinner reservations and tour recommendations for our large group. We booked 3 rooms that were apartment type rooms and they were wond ...

13.11.2018

Kathy C.

"Very pleasant stay in a well-situated, though a little dated hotel."

Excellent location near public transportation, museums and opera. Front desk staff, especially Edward, were consistently helpful, patient and pleasant. The hotel itself is a little dated and could use some renovations. My husband and I upgraded our ...

13.11.2018

Ji H.

"great hotel but View was dissapointed."

Both location and space were perfect. The staff was friendly too. The water and coffee served at the free service were attractive. However, if there is a problem, it is a pity that it is a narrow elevator and a key, not a card key. Also, I was disapp ...

12.11.2018

Alberto F.

"Great service, location ans space."

Great location. Good services. All three concierges were kind and helpful. Great space, it´s like your own apartment with the amenities of a hotel.

12.11.2018

Mike

"Excellent location"

Great location, spacious rooms. Reasonable price. Don't bother with breakfast, it is simply not worth 20 Euros.

04.11.2018

Hansd

"First visit to Vienna"

Very good location for a first visit as only a few minutes walk to most museums, attractions and transport. Spacious apartment with good views, very quiet. Polite and efficient staff. Free coffee and water in the lobby. Large shop across the road, bu ...

04.11.2018

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Verified Reviews