What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

90
Excellent
Summary of 1995 verified reviews

Excellent boutique hotel. Close to Opera House. Great location.

Great Overall RankingTop 16% in city

Excellent Boutique HotelTop 2% in city

Excellent Romantic HotelTop 3% in city

Excellent Business HotelTop 6% in city

Excellent City HotelTop 7% in city

Excellent ReceptionTop 2% in city

Most ComfortableTop 5% in city

Good to know

  • Pleasant entrance area
  • Clean hotel facilities
  • Good alcoholic drinks
  • Clean

Review Highlights

Location

98/100


724 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Close to public transport and the train.

Good car access, but so-so parking.

Service

90/100


559 ratings

Professional, friendly service, and great reception and management.

Average wait staff and housekeeping.

Laundry service can be improved.

Comfort

85/100


414 ratings

Very comfortable, large rooms with sizeable bathrooms.

Decent beds and A/C.

Room

85/100


684 ratings

Large, clean rooms with wonderful views.

Relatively new and well-kept rooms with average beds.

Large, so-so bathroom.

Great kitchenettes and minibars.

Poorly rated televisions and only decent air conditioning.

Great shower.

Breakfast

80/100


211 ratings

Tasty yet pricey breakfasts.

WiFi

79/100


24 ratings

Good internet service.

Cleanliness

77/100


145 ratings

Clean hotel facilities.

Clean rooms.

Amenities

44/100


278 ratings

Great entrance area, but outdated facilities.

Elevator in need of updating.

Beautiful architecture.

Tom

"Outstanding"

the hotel is perfectly located in Vienna that allowed us to see many things we desired to see. Almost directly across the Opera House, subway system, and the surface tram. 10 minute walk to the St Stephens cathedral in the center of Vienna. Staff ...

11.09.2018

L.

"I got the best services"

good locations free waters, nespresso soda and bread anytime we want nice and really kind staffs but we were..some scared from 3 portraits in our room ^^;;;

09.09.2018

Amanda W.

"Enjoyable stay in a great location"

We had an enjoyable long weekend stay. The hotel's location in the center of Vienna was within a short walk of all historic sites and public transit. The suite-style room was spacious and perfect for our family of three.

04.09.2018

Masahiro H.

"Convenient location for travellers"

We stayed 4 nights and fully enjoy visiting many places by using Metro and S burn, or on foot. The hotel locates ideal place for travellers. All staffs are helpful and fredndly. It is helpful for us to pick up mineral waters at the ground floor. I ...

30.08.2018

Mark

"Excellent visit"

I have visited the hotel with my family, which included a small child. The staff was fantastic and accommodating to all our needs. Everyone from the front desk to chambermaids was very helpful. The location is also excellent, as is the size of the ro ...

24.08.2018

Li

"Perfect stay"

Good location. Big room size with comfortable setting. Money for value. Highly recommended.

23.08.2018

Philip Y.

"excellent service !"

excellent service !

11.08.2018

Ty

"fairly nice"

Location is fantastic. Complementary water and coffee provided. Room condition is average. there are some dust on the bed.

08.08.2018

G G. L.

"Perfect Hotel"

We are saticefied very much. But the breakfirst is too expensive to enjoy. We had in our room cause the market is near and the kichen is perfect.

01.08.2018

Pablo

"Great Hotel overall"

Great location Great service Great room Great value

22.07.2018

Shirl L.

"Fabulous stay"

I booked this hotel by chance and it was really a pleasant surprise to arrive into this hotel and found that the reception staff is very friendly and even recommended us to a nice restaurant. The room was well furnished with luxury amenities. They a ...

19.07.2018

Dorota &. C.

"Very enjoyable stay !!!"

Great location, nice rooms, friendly staff, tasty breakfast and reasonable price. Highly recommend it !

17.07.2018

S.l.

"Great Value for Money"

Great location, friendly staff, free Nespressos and water in the ground floor lobby. Some sights are just within 5 to 12 minutes' walking distance. The hotel is also next to the metro station Karlplatz. We had an apartment room room with a dining tab ...

15.07.2018

Cynthia M.

"Great Hotel"

This centrally located hotel is well appointed and clean. The staff are friendly and helpful.

14.07.2018

Maheera

"Ms.maheera"

Very nice hotel with excellent service Nicelocation its in the centre of vieena

14.07.2018

Norman B.

"excellent position and service"

The apartment served our needs very well. We are happy with the furnishing and the general amenities, especially the replenishing of the water in the frig and the beer too. We were intrigued by the lack of doors in the living part and the many doors ...

14.07.2018

Nick K.

"Great"

My wife and I really enjoyed our time in Vienna and at Derag Livinghotel an der Oper. The facility was centrally located, and allowed us to walk to pretty much any attraction we wanted to in the central rings of Vienna. The staff was very friendly ...

08.07.2018

Anonymous

"Great location and staff."

Overall a terrific experience if you need an apartment in Wien for 2 people.

08.07.2018

Markus T.

"Excellent stay"

Thoroughly enjoyed our stay. Perfect location to get anywhere and excellent customer service throughout our stay. Everything is clean and well taken care. Would definitely recommend this place to anyone.

07.07.2018

Pat

"5 star rating -outstanding"

Fantastic hotel. Prestine, beautifully appointed rooms. Very welcoming hotel with coffee and water available in the lobby and complimentary beer to welcome you. Staff was very professional and friendly. I would definetly recommend Derag Livinghotel

06.07.2018

Ac

"Very pleasant & enjoyable stay"

Stayed 4 nights in a 1 Bedroom apartment unit . The double sofa bed, kitchenette, dining area made it a very comfortable stay for us (2 adults+ 1 teen). The unit is spacious. Location is very convenient for short walk to the Opera House and Musikve ...

06.07.2018

Shannon

"Amazing apartment in perfect location."

We stayed at the Derag Livinghotel an der Oper for 3 nights. We were a group of 3 adults. The apartment was amazing. The beds were extremely comfortable and there was plenty of room for everyone. There was even beer and water chilling in the fridge ...

25.06.2018

Mohamed

"Amazing"

Very clean, very good staff, excellent location

19.06.2018

Ayna

"perfect stay!"

We stayed 4 nights at the hotel, perfect location. Just 2 or 3 minutes to the StaatsOpera, and Karlsplatz station, and even the supermarket. The room was convenient big enough for 2 people, and we could put the clothes in the shelf. The staff were f ...

17.06.2018

Marian D.

"Great."

The hotel is centrally located. Near many of the most visited sights in Vienna. The staff was friendly and helpful. The rooms were clean and spacious.

17.06.2018

Angela

"Elevator unusually small"

Clean, spacious room and newly renovated bathroom. Provides bedroom slippers too. Cubicle elevator is meant for one BIG, two average or three tiny humans only.

04.06.2018

William P.

"Great loacation, fanatastic experience!"

This hotel was centrally located just one block south of the Opera House in the first district. Our experience with the hotel staff was great, very personal and friendly. We arrived early in the morning they stored our luggage until check in time, al ...

01.06.2018

K. Y. Y.

"It is a new experience for us to live in a historical building!"

The location is great! The room is comfortable! The lift is definitely a wonderful feature!

30.05.2018

John Y.

"Made our trip enjoyable!"

This is the perfect place for a stay in Vienna. Perfect location, easy access to transportation, within walking distance to most of the attractions, and a friendly helpful staff. I highly recommend this hotel.

05.05.2018

Patty W.

"Central location/Easy access to train"

Enjoyed our stay at the Derag Living Hotel. Only had an issue with the shower not keeping water contained and ending up with water soaking the bathmat and drapes broken so that they would not slide open/closed easily. Great location with easy access ...

04.05.2018

1/10 >

Verified Reviews