What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

 

89
Excellent
Summary of 4747 verified reviews

Excellent luxury hotel. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.

Great Overall RankingTop 11% in city

Excellent Luxury HotelTop 1% in city

Excellent City HotelTop 3% in city

Excellent ShoppingTop 2% in city

Excellent Restaurants & BarsTop 3% in city

Excellent LocationTop 3% in city

Excellent WiFiTop 3% in city

Excellent VibeTop 4% in city

Good to know

  • New facilities
  • High priced breakfast
  • Bathroom could be bigger
  • Bathroom needs cleaning

Review Highlights

Vibe

96/100


357 ratings

Awesome vibe.

Modern Hotel.

Stylish hotel.

Friendly atmosphere.

Luxurious Hotel.

Entrance area is not particularly attractive.

Luxury hotel.

Good choice for a city trip.

Location

96/100


951 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Parking is average, and car access is inconvenient.

Close to public transport and the train.

Standard parking prices.

Service

91/100


1028 ratings

Service is professional and cheery, especially reception and housekeeping.

Decent waitstaff and management.

Great valet service.

Booking process is sufficient.

Room service could have been improved.

WiFi

90/100


32 ratings

Good wifi quality.

Breakfast

72/100


331 ratings

Tasty yet pricey breakfasts.

Room

70/100


1072 ratings

Rooms are quite small but generally OK with adequate beds.

New, clean rooms with nice furniture.

Small rooms and poorly cleaned bathrooms.

Poorly-maintained rooms, with substandard A/C and televisions.

Shower can be a problem.

Food

62/100


98 ratings

Bad overall dining experience with a bad menu.

Side dishes are all right.

Great desserts & fruits.

Yummy vegetarian & vegan dishes.

Comfort

49/100


514 ratings

Problems with room size, comfort, and A/C.

Okay beds and quiet enough rooms.

Value for money

41/100


138 ratings

Value for money could be better.

High priced breakfast.

Affordable beverage prices.

Kerrie

"Friendly hotel, great location"

Happy with hotel, great view and location. Staff very friendly

14.06.2018

Nick K.

"Great stay!"

Service was the best! I want all hotels to be this friendly and helpful.

14.06.2018

Yohei

"Good room. Good service. Very Good staffs"

We experienced good stay with you. Hope come back again.

13.06.2018

Phil M.

"Employees were pleasant and the accommodations were more than expected"

From the moment we stepped into the hotel right up to departure the experience was delightful. Earthing was clean, room service exceptional and employees were friendly. The one improvement that could be made is the Hotel was not easily identifiable ...

12.06.2018

Jeff C.

"Location excellent"

Always stay here while in Munich

09.06.2018

John L.

"We had a great time here!"

Great location, great parking service, and a Junior suite was an amazing night with the terrific view. You can make the room totally dark! All the people at check-in and checkout were amazing. Special shout out to Antonia.

09.06.2018

Anonymous

"Mr"

Nice bathroom and good service thanks

08.06.2018

Anonymous

"Leslie"

Nice location. Decoration was a bit much. Hard to get to the rooms. Overall nice

08.06.2018

John V.

"Service and facilities were great"

Service was fantastic and the room and facilities were great. The only tricky thing was finding the sweet spot for the bed and there could have been more pillows. Just a minor nitpick, ut everything else was wonderful.

06.06.2018

Sergej K.

"Two days in Munich"

Nice hotel in the center of the nice city.

04.06.2018

Jenn

"Location & staff were amazing!"

Hotel view was excellent- the staff and room was wonderful.

03.06.2018

Yendy

"Yendy"

This is by far the best hotel I have stayed in Europe; very helpful staff; great services; good location. I will definitely stay here again for my next visit.

02.06.2018

Jeremiah S.

"Mr"

Customer service and staff were great as well as location, but the air conditioning couldn’t cool the room down.

02.06.2018

Ricardo R.

"Good staying at the hotel"

Very nice and polite staff,facilities and room good. Very good location Will return

01.06.2018

Ranfa R.

"Pleasant"

Great central location, especially for a work trip like mine: nearby all main business meeting points and also perfect whenever you have free time among job. Everything is enriched by the great service of the friendly staff.

01.06.2018

Cindy

"Nice hotel"

Great location.

30.05.2018

Daejin

"Dr"

Everything is great for staying at München. Perfect place,

30.05.2018

Rhee, C. S.

"Amazing"

Beyond description

30.05.2018

Anonymous

"Comfortable"

Very good location and comfortable hotel.

30.05.2018

Meme L.

"Friendly, very comfortable Hotel with very relaxing atmosphere"

The Hotel is very well located to the city centre, the staff are extremely helpful and friendly, the breakfast was great, and sure the restaurant was good but didn’t have the time to experience it. My daughter loved the well equipped gym and we loo ...

29.05.2018

Melissa

"Great location with easy access to old city"

The staff was amazing. The room was spacious but uncomfortably warm

28.05.2018

Garry

"Best hotel in great spot"

This hotel is very clean and tidy it’s in the right place to stay I Munich across the road from the market .The Staff are very friendly and helpful 5 stars for them thank you guys.

24.05.2018

Joni W.

"Very nice time, Room 011 was a bit noisy from traffic but did not both..."

Very nice hotel, close to shops and restaurants. Very clean and staff very kind. Our breakfast waiter was awesome,

24.05.2018

Trevor

"Good location"

Good location good service . Bed and lights a bit difficult but overall good

23.05.2018

Claire W.

"Wonderful stay!"

Wonderful staff, everyone was so kind and helpful! The room was clean and well appointed. Would stay again!

21.05.2018

Rt

"Amazing"

Excellent staff!

21.05.2018

Stephanie W.

"Miss"

Lovely environment, clean, friendly, spacious, lots of amenities. I would definitely come back. Staff were extremely helpful in assisting us with travel plans.

21.05.2018

Octavian

"Best hotel so far"

The last few days were just amazing. The hotel is really good, the staff was awesome and the quality of the interiors plus the “many buttons for everything” was incredible. Highly recommend it!

21.05.2018

Monica

"Awesome"

It was an amazing stay. Everyone was super friend and really helpful. Totally recommend this hotel

20.05.2018

John I.

"Very pleasant"

Housekeeping entered my room even though the do not disturb sign was illuminated, suggest you use an alternative. Other than that our stay was excellent

20.05.2018

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Verified Reviews