What does the evaluation overview reveal?

Living Hotels collects authentic customer reviews with the help of questionnaires generated by independent software provider TrustYou.The overview provides website visitors with the evaluations collected as well as with customer opinions from other evaluation portals.The aim is for the Livinghotels to react to customer requests, suggestions or critical reviews as directly as possible.

81
Very Good
Summary of 2294 verified reviews

Very good business hotel. Great location.

Excellent Business HotelTop 7% in city

Good City HotelTop 28% in city

Excellent SaunaTop 5% in city

Good to know

  • Great shopping
  • High priced breakfast
  • Good fitness area
  • Affordable beverage prices

Review Highlights

Location

93/100


490 ratings

Great location.

Central location with great sightseeing, dining out and shopping.

Good car access, but so-so parking.

Close to public transport and the train.

Standard parking prices.

Service

87/100


407 ratings

Poorly-managed but friendly service, especially at the restaurant.

Great, professional service from reception and housekeeping.

Room service is average.

Wellness Area

84/100


40 ratings

Clean and nice sauna area.

Good fitness area.

Breakfast

84/100


332 ratings

Tasty yet pricey breakfasts.

WiFi

83/100


30 ratings

Good internet service.

Average wifi quality.

Bar and Beverages

83/100


75 ratings

Great, affordable bar with good drinks.

Room

66/100


692 ratings

Beds are alright, and rooms are moderately spacious, modern and tidy.

Bathrooms are small but clean.

Poorly maintained rooms with complaints about furnishing, views, and A/C.

Great kitchenettes and minibars.

Great shower.

Adequate balcony.

Anonymous

"Too much scope for improvement"

Internet is really really poor. It was constantly disconnecting and connecting with very poor speed and unsecured network. When i visited in january, it was same situation. I saw no improvement this time as well. There’s always smell of cooking in ...

04.09.2018

Elaine A. P. S.

"Large bedroom, small bathroom, good breakfast."

The accommodation was good, with windows openable for fresh air. There was a variety of food for breakfast. The staff were friendly, helpful and efficient. We had a late check out at noon, and they stored our bags until afternoon departure.

28.08.2018

Duccio

"The structure is very nice and clean but the use of the kitchen is pro..."

The use of the kitchen was very problematic. There was no support to eat, there was no sponge, soap and dishwashing detergent, but above all there was only one chair available in a room for two people. When asked for a second chair, I was told that i ...

27.08.2018

H.

"Fine and good service. Hôtel so charming good breackfast"

Lovely space with mixed charm of modern and "belle Epoque" Service class and good mixed breackfast.

19.08.2018

Raajkamal

"A very bad experience, as you guys locked my room twice for more impro..."

First time the room was locked for non-payment of hotel bill, but without no prior information. When we asked our-self in earlier days for the bill payment, the receptionist advised us like we have more time and we could pay later. But in-fact withou ...

17.08.2018

Daniele B.

"Vacation in Munchen"

Hotel in good position, good solution parking, quiet, nice wellness area, wonderful breakfast, staff cooperative king and polite . I come here first time in summer , usually prefer to come in winter, however i think is better to add A/C in the bed ...

15.08.2018

Harshal B.

"Good, but it could have been better."

The rooms are old and could be maintained better. A week before coming to Munich I stayed in De Medici Derag Living hotel in Düsseldorf. I found it much better. Comparatively the room quality, service and breakfast options can be improved. I did not ...

31.07.2018

Rajat J.

"Rajat J."

Quite a good experience overall. Very nice location, 24x7 counter presence and nice breakfast.

19.07.2018

W.

"Great stay, convenient location"

The location is good, just across the river Isar from the city centre. Plenty of food choices and even a supermarket. It's good enough that on Monday I immediately booked another stay this coming weekend

17.07.2018

Frans

"Satisfactory"

The best of this hotel is its location, it is in walking distance from the center of Munich. The breakfast is good and there is an underground parking for guests. The rooms are big enough if one stays only a couple of days. The minibar is included in ...

15.07.2018

Merlin L.

"Great place to stay"

This is one of the best stay experience my family and I had over the past few years. The rooms and amenities are just right & the staff friendly and helpful.

21.06.2018

Ronald D. B.

"Wochende bei Derag Hotel"

The room was perfect, service was great, beds were absolutely fine. The only disadvantage is that people can smoke in front of the door so sometimes there are too many people blocking your way and since our room was straight above the entrance, we c ...

29.05.2018

Jenny K.

"Great Hotel"

The Hotel is located at great location, good breakfast. I do enjoy the stay and it is safe to stay, not to forget it also have a kitchen where I can do daily cooking

21.05.2018

F. Y.

"Hotel kit , laundry service & Pillow"

Need to update hotel kit with tooth brush and tooth paste, and as well shaver + hair cover for shower. when we travel far, we did not bring this item. for laundry room, is it best to have the instructions in English and not only in German language. P ...

21.05.2018

-

"2 days in Munich"

hotel well located, quiet and clean. good bedding.

15.05.2018

Roberto

"Excellent hotel, fantastic to visit Munich"

Derag Livinghotel am Deutschen Museum it's a fantastic hotel, with a very kind staff, very comfortable and close to metro statio and the centre. Perfect to visit Munich.

13.05.2018

Gaurav B.

"Nice stay in hotel"

Very nice stay in Derag living hotel Appreciated

07.05.2018

Het S.

"Excellent Experience"

I stayed for almost 1 month and it was really a great time. Rooms are clean, furniture is nice, washrooms with good hygiene, well equipped kitchen and a really nice TV makes your stay very pleasant. Staff was also very helpful and they provided very ...

07.05.2018

F.

"very nice hotel cosy city center and along the river"

very nice hotel, cosy, with all comfort bathroom and large and good bed. Only issue was no air con. very well placed in a quite neighborhood, along the river , deutches museum, and near to south center city. You can go by foot to center. Good value a ...

03.05.2018

Gopal, G. N.

"Perfect hotel for stay"

Was here for a business visit for a week, in Apr-2018. Hotel is in perfect location, easily reachable from Rosenheimer Platz, and an enjoyable walk from Isartor. Most taxi guys know this place (Rablstrasse). Breakfast is an amazing spread of both veg ...

30.04.2018

Anonymous

"Worst in my experience"

Worst hospitality ever. Charged a bulk amount from me for some unknown case of table top repair. I am not the reason for it. I will highlight this to all of my circles to keep away. And ever in my life I will stay there in my regular Munich visits.

29.04.2018

Helen

"Wonderful - but warm!"

Only one negative to report - the rooms are quite hot. You cannot turn the radiator off, and there is no air con system. When we asked reception how to make the rooms cooler, they said we can't (other than opening windows - not ideal on the ground fl ...

12.04.2018

Gregor S.

"Location and equipment excellent, service mediocre."

We liked the built in kitchennet, even though we used it only minimally. We had two adjacent rooms as requested, and that was appreciated. The location was just right and what we wanted. The lack of street noise was good. At reception and at breakfa ...

03.04.2018

Kevin A.

"Friendly"

Initially sceptical but later proved wrong... U guys did well... Front desk staff extremely cooperative and friendly.

03.04.2018

Jürgen J.

"We enjoyed our stay very much with nothing to complain"

Very good breakfast. Very clean room. Friendly and professional staff. Good location.

30.03.2018

Nobuhiko I.

"Nice to stay at Derag Livinghotel."

Comfortable room and excellent service - especially, 2 bottle of cold beer free. Breakfast was fantasitic. Your restaurant was closed on Monday - I could eat nothing, except for bread, in that evening. When I checked out, your system was down and I c ...

12.02.2018

L. L. L.

"I feel that I was at home, not at a hotel."

I have visited Munich for many times, but this is first time that I feel like a "VIP", all people from the hotel are so nice and friendly, great breakfast , clean room. I have nothing to say, but will stay with you for all my future visit. I v ...

06.02.2018

Oleg Z.

"Everything was ok"

Very good hotel for long staying. Liked a small kitchen. Absolutely satisfied. Wonderful location. Laundry and drying 24h. Very friendly personnel.

17.01.2018

David R.

"Friendly Happy Place"

Good location , 5 min from s8 ( direct airport transport) Nice people work there. Good breakfast, Tidy and good sized rooms. Overall good hotel.

17.01.2018

Anna R.

"Great location"

A clean hotel with nice extras such as a small kitchenette in the bedroom and a sauna and fitness suite. Staff all very helpful and polite. Great central location.

04.01.2018

1/8 >

Verified Reviews