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Summary of 197 verified reviews

Good accommodation. Located near shopping areas and has easy access to train stations. Fantastic service.

Good to know

  • Fantastic service
  • Great location
  • Accommodation could use some updating
  • Complaints about WiFi

Review Highlights

Wellness Area


7 ratings

Great wellness and sauna facilities.



38 ratings

Great location near lots of shopping.

Train station is close.

Adequate access to public transport.



61 ratings

Friendly, somewhat professional service and OK housekeeping.

Great reception and laundry service.



55 ratings

The relatively modern rooms are clean enough and the beds are excellent.

Bathrooms are not well rated.



26 ratings

Room cleanliness is acceptable.

Moderately clean accommodation facilities.



21 ratings

Wifi quality could be improved.

David B.

"Apartments are ideal for a short to medium stay."

The apartments are located quite close to all amenities, particularly to the Underground Station and a large supermarket with extended opening hours. The rooms are very well kept, clean and ideal in size for one person. However, wifi connection is ra ...


Kruesi W.

"Sofa should be replaced"

Room is good but Sofa is very bad you can Seat comftible



"Needs a lot of Improvement"

The check in process was smooth despite our early arrival, which was made possible by the Front desk Manager. For the entire month duration of our stay, we had 3 different rooms in total due to our extensions. Therefore, we have seen 3 rooms in all l ...


Bill K.

"As always, just great !!"

This is now the 13th year running during which I have stayed at Derag for 1 week during October. The apartment/room has always been comfortable and well serviced but what makes the stay SO enjoyable and comfortable is the staff. Barbara and her team ...



"Not very good"

The location is fine (Sudbahnof is a nice area, even though a bit far from the subway). The coffee and space at the main hotel is excellent, and the staff there is also very nice. Moreover, the two ladies that work at the reception of the residence ( ...



"Very pleasant stay"

I stayed in Derag Livinghotel Johannes Wolfgang Appartements for 6 months. My apartment was quite small, but cozy, and had everything you might need for a long stay. It was renovated and well cleaned every week (especially the bathroom). The bed was ...



"A good place to stay in a very nice area"

Always among the choices I would make for a longer stay in Frankfurt. It's clean and friendly, in a very nice area, it's cozy and warm and ready to help and improve.



"Good rooms, service satisfactory."

I did enjoy my stay and in particular the rooms. However, I felt that the service at the reception was not accommodating. Whenever I had a kind request, for example washing machine coins of a particular kind, the staff was not accommodative (and in f ...



"Great location, Comfortable room, Reasonable rates"

This is my favorite service apartment in Frankfurt. My wife and I felt like home during our stay.


Arun N.

"Nice place to stay. It is calm and neat and in mid of nature."

The stay was really good, but you would have included morning breakfast and washing machine free with this.


Joao A.

"Quality of service laggs behind competition"

Although I broadly enjoyed my staying, there are several setbacks that should be carefully improved. - With the exception of the two ladies, the people in the reception are normally unfriendly and are quite often not there, meaning we have to wait so ...



"Very nice place to live, also for long periods"

Nice and comfortable living space in a nice green residential area. The reception service is very helpful and the cleaning service is punctual. Major downsides: the internet is very unstable and it takes relatively long to go to the city center.


Gairik C.

"A pleasant stay at a very comfortable accomodation"

I put up at a studio apartment in Derag Livinghotel for a duration of 2 weeks. The stay was near perfect. The rooms were clean, the staff was courteous and all the facilities were in good condition. The wifi connectivity was very good and the hotel p ...


Harsh S.

"Nice location, Good staff and a pleasant stay"

It is placed in a nice locality, the reception and the staff were very co-operative & helpful. Overall a wonderful stay at Derag.




I was staying in hotel for 2 months because of my trainee-ship in Frankfurt. The room was small but very clean and new. Location is not so good, especially because you have to walk uphill for 10 minutes from the train station. But the area is very ni ...



"Nice and neat place to stay"

Pros: Close to bus and train station Spacious, clean apartment In Residential area made me feel secure Scope for improvement English speaking receptionist Smaller Kitchen utensils suitable for 1-2 persons



"Nice hotel in great location but needs to be remodelled."

I feel very comfortable in the nice little apartment. The location is great, easy to get anywhere. The rooms need to be remodeled badly. the condition is very old. When I moved into the apartment 358 on the 20MAR18 it smelled moldy and the fridge w ...


Benoit L.


Thé personnel is perfect But there is no control on heat. When we open the windows it is noisy or we have cigarette Smell. No Rest possible!



"Close to the city centre and your friends!"

My overall experience was very good. The receptionist Fabian is amazing. My room was facing a private courtyard that was quiet and very relaxing. The grocery shop is close and convenient. Public transportation is all around. The reception gives parti ...



"Best hotel for long stay"

Friendly staff, clean, great location for city and road access. They are now carrying out reservation work, so should be even better in the future


Arunagiri S.

"Good accomadation for people away from home"

Things to improve: 1. Heating control inside the apartment - Apartment was too hot even with the controller set at 0 degrees. Had to leave the window and the door partially open, waste of energy. This also resulted in lots of noise from the road traf ...




Nice and friendly atmosphere with very helpful and friendly staff ready to help you with a smile Warm and friendly Nice area In the room where I stayed WiFi speed was extremely poor and below 1 Mbps only just barely usable for e-mail and light brows ...


Jignesh J.

"Home away from Home"

I stayed in the Derag apartment for over 6 months. Apartment was very good and the location was excellent. I had wonderful experience stayin at the Derag. 24 x 7 reception was of great convinience. Staff was very co-operative and understanding. Only ...




Overall, my stay was very good. The points for improvements that I would suggest are: -I asked for a toaster for my room, the one they brought didn’t work properly -I asked for more cutlery but never received them -furnitures may be renovated -d ...



"Disappointed stay in a bad hotel for a good price in Frankfurt."

If u have 20 Euro more in your pockets to spend per night, DO IT! I am there for business and need a proper functioning, clean, good hotel. I don´t need a place to drink a bunch of beers every night, eat can food and sleep because I am drunk. I need ...


Mohammad I. K.

"Stay In Derag"

I stayed in Derag - Frankfurt Am Main for a month and my experience has been extremely satisfactory. All staffs are very co-operative and helpful. I strongly recommend people to stay in Derag. In fact, I would be travelling to Frankfurt again in Janu ...



"Enjoyed my stay"

The employees were friendly. The hotel was clean. The location was close to the bus line. It was unclear to me, when I booked the room, that "with balcony" meant the bed was up 14 steps. I thought the balcony was an exterior space to sit. This was an ...



"Attentive staff and good service"

I found all of the staff very helpful and they were also very friendly and welcoming. My room was always cleaned very well, which was always nice. I found it great that guests could stay for free and that I'd be given extta bedding and towels. Overal ...



"Good Hotel for longer stays"

I lived at the Derag Hotel for 6 month in Frankfurt and enjoyed my time there. The staff is helpful and the location is very quiet yet close to the city. The apartment I was staying at needed some fixing some times, but it was always done quickly and ...


Laetitia O.

"Really nice experience"

Helpul and nice staff


1/5 >

Verified Reviews